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1996-12-03
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____________________________________________________________________
Frequently Asked Questions
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Q: I installed a program, and now I can't find it. Where is it?
A: Because BibleWare includes programs for so many environments, the
installation process may become a little confusing. First, every
time you choose to install a DOS program, a screen comes up that
states the directory the files will be placed in. You should write
this information down because that is where your program is!
Now, to get there you can use the file manager, or the DOS prompt.
If your game was 123Bible for example, it would be found in the
directory C:\BIBWARE\123BIBLE. To get there in DOS, type:
CD\BIBWARE\123BIBLE
and press enter. This will then take you to the directory the files
are in where you can run the program. (In this case, to start the
game, you would have to type: 123BIBLE.EXE) If you need help under-
standing directories and file structures, consult you Windows or
DOS manuals.
____________________________________________________________________
Q: I installed a program, and now it doesn't work!
A: Sometimes you may have a problem with one or more of the programs
on this CD not working correctly. This is ussually due to a conf-
lict between the software and a hardware setting. Sometimes the
problem can be fixed by contacting the author of the program. To
contact the author, look for an address or phone number in a text
file in the game's directory. (ie. readme.txt)
PLEASE, DO NOT CALL BRIDGESTONE MULTIMEDIA with Tech. Support for
any product, except for Captain Bible and Bible Builder (these
games are ours!) This is only because we do not have sufficient
information to answer every question on every game.
____________________________________________________________________
Q: How do I delete a program after installing it?
A: Most DOS programs can be deleted by simply deleting the directory
all the files reside in. In 123Bible, for example, to delete it
you would fo go to BIBWARE and delete the directory 123BIBLE, and
all the files in it. Some Windows programs include an uninstall
feature. If they don't, go to the directory the program resides in
and delete all the files in it.
NOTE: BE VERY CAREFUL DELETING FILES OFF YOUR HARD DRIVE. BEFORE
DELETING MAKE SURE YOU HAVE THE RIGHT FILES, AND THAT THERE IS
NOTHING OF IMPORTANCE IN THE DIRECTORY!
____________________________________________________________________
Q: My mouse works in Windows, but it doesn't work with any of the DOS
programs I have installed.
A: This is a normal, and expected problem, especially for users with
Windows 95. What you are missing is a DOS mouse driver. There is
usually a disk labeled MOUSE DRIVER INSTALLATION included with your
new computer. (Most mouse drivers can be found somewhere on the
internet. If you have a Microsoft mouse, got to: www.microsoft.com)
____________________________________________________________________
Q: How do I quit Windows 95, and go to pure DOS mode?
A: To correctly quit Windows 95 for DOS, click "START" on the TaskBar,
go to "SHUT DOWN", then "RESTART IN MSDOS MODE." The screen should
then turn black and say, C:\WINDOWS. Type: "CD\BIBWARE" You are now
in the directory where all you DOS programs should be. Type "DIR",
and a list of the installed DOS programs will appear.
_____________________________________________________________________
MISC. QUESTIONS!!
Since you are here, you probably need help with installing/running programs
from this CD. The basics of how to run/extract program from the CD are
contained in the README.TXT file in the root directory of this CD. If you
haven't already done so, please read the README.TXT file now. If you are
still having problems using the programs on this CD, here are some things
that might help:
1. If the program you want to install/run appears to install its files, but
does not execute properly, this could be from:
a. DOS programs sometimes have problems running directly from Windows or
Windows 95. Try running a DOS session under Windows 95 or exiting Windows
3.x and running the program manually from a DOS prompt. Please make a
note of the directory name where the self-extracting program installed
the program's files. You are asked for the directory name at the time
of installation, or you can accept the default. We recommend you change
the default "install to" directory to a different directory for each
program on the CD. That way you won't end up with one directory full of
files for multiple programs. This can be quite confusing to unscramble and
may cause programs to not execute properly (i.e. files may get overwritten).
b. Manually self-extract the program from DOS (No Windows) or use a copy
of PKUNZIP or similar shareware UNZIP utility to extract the files from
the .EXE file. Then run the program or its install program.
c. Sometimes hardware conflicts cause programs to function improperly.
The program may function one way on the author of the program's system
then it will on your PC. Generic sound cards tend to give many older DOS
programs problems. Even though many claim to be SoundBlaster compatible,
they don't work with many DOS games. This can be due to a DOS driver not
being loaded on your PC in the CONFIG.SYS/AUTOEXEC.BAT files that makes
your sound card emulate a SoundBlaster card. Check with your sound card
documentation/driver disks to find out if you need a special DOS driver.
d. Under Windows 95 run SCANDISK to look for and fix disk errors on your
hard drive(s). Under DOS, use CHKDSK /F or SCANDISK to do this. Errors
on your hard disk can cause programs to behave strangely.
e. When all else fails, re-boot the computer. Sometimes a fresh re-boot
removes "garbage" left behind by other programs. This works well if you
get error message saying that another Visual Basic is already running, etc.
It is best to run/install programs off this CD while no other programs are
running simulatenously. A re-boot removes other programs that may be
running or left behind on your system that you are not aware of.
f. If you are trying to run a DOS program under Windows 95 and are
experiencing video, sound, lock ups, or other problems running the program,
run the computer in MS-DOS mode (Start button, Shutdown, Restart the
computer in MS-DOS mode). This ensures maximum DOS compatibility for those
hard to run DOS programs under Windows 95.
g. You may need to delete files that are UNZIPped to your hard drive
periodically, or else you may run out of disk space or have problems with
more than one program's files being in the same directory. Use an uninstall
utility such as CleanSweep to remove unwanted files, or you can manually
delete/remove files (see the procedures mentioned in the README.TXT file).
This is especially true when you get an strange error message (like xxxxx
file corrupted, etc.) during the installation/setup of programs off this CD.
The problem is that the SETUP/INSTALL program is finding a file from another
program that was left behind in the directory where it is installing from.
This old file is confusing the setup program and causing errors. The
solution is to delete everything out of that UNZIP to directory, and run
the self-extracting archive again and UNZIP to a clean (empty) directory.
h. All programs written in Visual Basic 3.0 require a .DLL file named
VBRUN300.DLL to be located in the \WINDOWS\SYSTEM directory. We have
included a copy of this .DLL file in the root directory of this CD in
case you do not already have a copy in your \WINDOWS\SYSTEM directory.
If programs will not run, check to make su