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- January 7, 1985Man of the Year:Peter UeberrothMaster of The Games
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- Peter Ueberroth has described himself as both shy and ruthless.
- His associates say he is demanding and self-demanding. behind
- his laid- back style is the toughness that made him so right
- for an Olympian task. But when the world cheered, his head spun
- and his eyes welled up.
-
-
- Control. Ever since he was a boy, he has needed to be in
- control. Long before he appeared out of nowhere five years ago
- to organize and eventually dominate the 23rd Olympic Games,
- Peter Ueberroth was always in charge of his life. At 16, he
- left home voluntarily (even though his parents never really
- understood why) to live and work in a nearby orphanage. He
- liked the independence and affection he got there.
-
- Such great control. His bland face and laid-back manner rarely
- reveal his inner feelings. Those who know him well say
- Ueberroth is a fascinating paradox, an idealist with a salting
- of cleverness, a man of high principle who is willing to go
- right to the edge of scruple to reach his goals. He once
- described himself as both shy and ruthless. Over the years he
- has perfected a calculating public modesty, down-playing himself
- about, say, his mediocre college grades. But behind the
- self-deprecation is a hugh ego and a steely inner toughness.
- Everything Ueberroth does has a purpose. He is a creative
- energizer of people, a man unafraid to make unpopular decisions,
- a natural teacher and leader.
-
- To millions of Americans the blue-eyed, sandy-haired Ueberroth
- is still a virtual unknown. Even his recent anointment to the
- apple-pie job of baseball commissioner left most of the country
- in the dark about him. How did he achieve such a spectacular
- success? What combination of strength and guile lay behind that
- almost inscrutable exterior? All his life Ueberroth has been
- in the thrall of challenges. The Olympics were clearly his
- greatest. He made speech after speech to his thousands of
- workers about how together they had to climb a majestic
- mountain. "I've always hunted for challenges," says Ueberroth
- dismissively. He is a man who has little patience for
- self-analysis. Was there anything in his beginnings that would
- explain clearly why this man, of all the accomplished people
- around, turned out to be so exactly right for this Olympian
- task?
-
- The son of a roaming salesman of aluminum siding, Pete Ueberroth
- was born Sept. 2, 1937, in Evanston, Ill. His father, Victor,
- half German and half Viennese, with his hearty manner and
- curious mind, was the biggest influence in his life, says
- Ueberroth. Perhaps because Victor's education ended in the
- eighth grade, he always had an encyclopedia near by and engaged
- his family in mind puzzles, a drill Peter used years later to
- brace his Olympic employees. His mother, Laura Larson, half
- Swedish and half Irish, had been ill almost from the time he was
- born. A Christian Scientist, like her husband, she died when
- Peter was four.
-
- Within a year Peter's father had remarried. His new bride,
- Nancy, was an accountant, and she helped clear up some of her
- husband's heavy debts. Six years later she had a son of her
- own, whom she seemed to favor. Some friends now believe this
- was the seed of Ueberroth's drive to achieve, the deep need to
- gain approval from his new mother. The family moved often, and
- young Pete had to adjust to a variety of schools and
- neighborhoods, from Iowa to Pennsylvania top Wisconsin and
- finally to Northern California, in the town of Burlingame. By
- then his father was home most of the time, ill from a heart
- attack.
-
- At 15, Ueberroth was constantly out of the house, a pretty fair
- athlete consumed by sports, usually hanging around with older
- kids, holding a series of jobs at gas stations, shopping
- centers, Christmas tree lots. By the time he was in high
- school, he was paying all his own bills. He was in charge, and
- he liked that. A buddy, John Matthews, remembers that Ueberroth
- always knew where the parties were, where to get a car. And he
- would usually set up the dates. If the gang was unable to pick
- a movie, says another friend, Pete would quickly make the
- choice. Mostly, Matthews recalls, Ueberroth seemed to have a
- new job.
-
- There was a little glamour once in a while. His father's
- younger brother, Alan Curtis, was a movie actor married to
- Actress Ilona Massey, and young Pete spent one summer with them.
- He had a broken romance too and got over it in 48 hours,
- Ueberroth recalls. Two years before finishing high school
- Ueberroth moved out of the house and into Twelveacres, an
- orphanage for children from broken homes. He was the recreation
- director and was paid $125 a month. When he was handed his
- diploma in 1955, all 28 of the boys from Twelveacres stood up
- in the bleachers and shouted: "Daddy Pete!"
-
- Ueberroth paid his own way through four years of San Jose
- State, although he received a small sports grant for playing
- water polo. He tried out for the Olympic squad in 1956 but did
- not make it. (He did break his nose five times over the years
- playing water polo and today it is still badly bent.) At San
- Jose, Ueberroth spent 15 hours a week in the classroom and 40
- hours at odd jobs; selling women's shoes, working on a chicken
- farm.
-
- The summer after his junior year, Ueberroth and three friends
- went to Hawaii. While they surfed, Ueberroth loaded baggage and
- emptied buckets for a nonscheduled airline. Even his recreation
- did not mean relaxation. On the weekends he frequented a famous
- body surfing beach called Makapuu, a stern challenge with 6 ft.
- swells crashing one on top of the other. Makapuu at the time
- was jealously guarded by the locals. Resentful of the
- intrusion, they crowded Ueberroth while he was riding the waves,
- sometimes driving him into the coral. Bruised and tired,
- Ueberroth kept going back. But once he mastered the challenge,
- he lost interest in Makapuu.
-
- After graduating with a degree in business, Ueberroth was turned
- down for jobs by several large companies, and the rejections
- deflated him. He decided to drift back to Hawaii, confident he
- could get work. That September he married the daughter of a Long
- Beach baker, Ginny Nicolaus, whom he had known for a couple of
- years at San Jose. Together they lived in a one-room Oahu
- apartment, so small, remembers Ginny, that they could almost
- reach out and touch all four walls from the center of the room.
- Ueberroth, now 22, became operations manager for a small
- nonscheduled airline owned by Kirk Kerkorian, the adventurous
- entrepreneur who later took over MGM. The service, Trans
- International Airlines, had been set up to bring passengers
- from California to Hawaii and back. Ueberroth created a
- market, overlooked by the big jet lines: luring new customers
- out of the scattered islands and sending them to the mainland.
- A year later when Kerkorian offered to bring him to Los Angeles
- to run the whole airline at double his $1,000-a-month salary,
- the young man showed he could drive a hard bargain. He held out
- for part ownership and got 3%.
-
- Shortly thereafter, Ueberroth left and started his own air
- service between L.A. and Seattle. Hotel rates suddenly shot up,
- travel dropped, and he found himself $100,000 in debt. It was
- one of the few times he was truly scared. But he had another
- idea. It had seemed to him that small airlines, small hotels,
- steamships and others that could not afford representatives in
- several cities could use a reservation service. He set up a
- phone bank in Los Angeles for a few dozen customers, each
- dutifully listed in local directories. If someone telephoned
- Alaska Airlines, or Aloha Airlines, or Ethiopian Air Lines,
- Ueberroth would answer just as though a local office existed.
- Soon he had a dozen such operations around the country. By
- 1965 the company, Transportation Consultants, was rolling up big
- revenues. Ueberroth was invited to join the Young Presidents'
- Organization, one of its youngest members ever. He was 28.
-
- Next he took his company public and with the cash began buying
- up small travel agencies, then expanded into hotel management
- and eventually purchased several 50-room hotels. Soon the
- company had ten, generating lots of revenue, and in 1972 when
- a large old travel agency called Ask Mr. Foster came up for
- sale, Ueberroth grabbed it, putting up nearly $1 million in
- cash. By 1978, carried along by the boom in the travel and
- leisure market, his parent company, now called First Travel, had
- 1,500 employees in 200 offices worldwide and gross revenues in
- excess of $300 million, making it the largest U.S. travel
- company after American Express.
-
- Along the way Ueberroth developed a disciplined, fastidious
- style. His sense of propriety was strong, and he did not
- hesitate to impose it on others. Employees were required to
- bring spouses along whenever they did any business entertaining
- in their home towns. Peter the counselor wanted to promote
- family unity. His instructional techniques also became
- personal. If an employee tended to speak with his hand over his
- mouth, Ueberroth would reach out and brush it away. If
- Ueberroth was concerned about shabby dress, that employee's
- bonus would carry specific instructions to buy a couple of new
- suits. His bluntness was his way of peddling improvement. At
- the same time, Ueberroth was intensely opposed to workplace
- discrimination, frequently hiring older employees, giving
- younger ones serious responsibilities and using women managers
- years before they routinely had such roles in the travel
- business. The principle was important to him, but it also made
- good business sense, since he could pick from a larger pool of
- talent.
-
- Throughout his career, Ueberroth has poured considerable energy
- into his family: his wife, three daughters, Vicki, 22, Heidi,
- 19, Keri, 17, and a son, Joe, 15. Back in 1963, even when he
- was struggling to get out from under that $100,000 debt, he made
- a decision not to work on weekends. Even today, Ueberroth will
- interrupt meetings to take a phone call from his wife. Last
- month he surprised his two youngest children by taking them to
- a Michael Jackson concert, though he dislikes the music. The
- whole family recently walked out during the third act of the
- Broadway hit Hurlyburly. The language was too vulgar for them.
- During Christmas time they all took a boat cruise to Mexico.
- Ueberroth rarely goes to the movies and watches little
- television. While not intellectual, he is tirelessly
- inquisitive and reads about 30 books a year, preferring
- historical nonfiction. At 5 ft. 11 in. and 185 lbs., he is a
- good golfer (handicap: 8), and likes to skin dive and spear fish
- around his waterfront house in Laguna Beach. But until 1978 he
- had never really considered sport as anything more than a
- free-time enthusiasm.
-
- In that year a head-hunting firm suggested Ueberroth's name to
- a Los Angeles committee searching for a person to run the Games.
- His first reaction was to decline. Who needed the 70% cut in
- pay (the Olympic salary: $104,000) and all the problems?
- Pressed a second time, he decided to take it after all. Nine
- months after accepting the job, he sold First Travel for $10.4
- million and later forswore his Olympic salary to become a
- volunteer. At the start there was no staff and no money.
- Moreover, the city of Los Angeles had passed a resolution saying
- that not one cent of municipal funds could be spent on the
- Games. The first week Ueberroth and his tiny staff were locked
- out of their small new office. They could hear the phones
- ringing inside. But the landlord, like most of the rest of the
- town, was sure the Olympics would lose money and not pay its
- bills.
-
- Ueberroth, then 42, knew his best chance to get big money was
- from TV, and he staged a white-knuckle showdown among the
- networks. The absolute ceiling to shoot for, his own staff
- counseled, was $150 million. Ueberroth wanted more. He and
- others hatched what was, in effect, a one-shot blind bidding
- contest, and ABC, pulled along by the bold auctioneering, shut
- out the competition with a shocker of a bid: $225 million.
- Buoyed by the TV deal, he turned toward his other big source of
- revenue, America's largest corporations. To create an aura of
- coveted elitism, he drastically reduced the number of sponsors
- to 30 (there had been 381 in the 1980 Winter Games at Lake
- Placid) and hiked the price to an unprecedented $4 million
- minimum per corporation.
-
- Ueberroth negotiated each contract and colleagues say his
- familiar reverse salesmanship -- earnestly seeming to take the
- other person's side -- was awesome to watch. He put soft-drink
- companies, for example, through the same kind of high-stakes
- contest as the TV networks. Coca-Cola, after hearing a
- flag-waving sell from Ueberroth, jumped its bid all the way to
- $12.6 million. When IBM decided not to participate, Ueberroth,
- who badly wanted to use their technology at the Games, called
- Chairman Frank Cary. The firm that sponsored the Games,
- Ueberroth said solicitously, would gain a global identity with
- the next generation of youth. Of course, he warned, another
- mammoth company with only three letters was interested; that was
- NEC, the Nippon Electric Company. IBM eventually signed on.
- Ueberroth had wanted the American company, partly out of
- patriotic loyalty. But threatening to play the foreign card was
- no bluff. When Eastman Kodak complained bitterly that no photo
- company would pay $4 million for a sponsorship, Ueberroth
- unhesitatingly switched to Japan's Fuji Photo.
-
- As the money began to pour in, building international good will
- became a new priority. Ueberroth spent much of the time before
- the Games cultivating the various national ministers of sport,
- and was constantly startled to discover the power and importance
- of athletics and athletic officials around the world. "Sports
- is an immense force in other countries," says Ueberroth. "Our
- Government still doesn't understand the consequences of the two
- Olympic boycotts in 1980 and 1984." Foreign officials sometimes
- took Ueberroth aside to inquire if he might help change some
- aspect of White House foreign policy. Ueberroth would explain
- that in the United States sports officials do not carry that
- kind of weight.
-
- Back at the office, which by the summer of 1983 was a huge
- converted helicopter factory, the staff was growing. Virtually
- all of the top men and women Ueberroth had known for years. His
- style throughout was to turn responsibility over to tested
- deputies. The man who actually ran the Games, Harry Usher,
- formerly Ueberroth's travel business attorney, says leadership
- and inspiration, not operations, are Ueberroth's managerial
- gifts. Whenever his lieutenants bucked decisions upward,
- Ueberroth flung them back down. "Authority is 20% given," he
- would say, "and 80% taken. Take it." If someone faltered,
- Ueberroth did not hesitate to make a change. He once had to
- okay the firing of a friend of 25 years. Later the friend
- wrote and told Ueberroth he was cold and inhuman, especially
- since their families had been so close. The letter stung
- Ueberroth, but associates say his decision was right.
-
- As the early months of 1984 rushed past, Ueberroth's team was
- approaching 1,000. But despite the size, his no-nonsense stamp
- was everywhere. He pronounced that men must wear jackets and
- ties at all times. Women could wear stone-washed jeans, but not
- regular ones. To build unity, and save time, staff members were
- encouraged to lunch at the hangar's cafeteria. Ueberroth was
- a regular. With his thin mouth and athlete's stride (he looks
- strikingly like the 1940s actor William Lundigan), he had become
- a revered, somewhat intimidating presence.
-
- The teacher inside Ueberroth was always working. If he detected
- that a colleague was not using all of his skills, he flashed
- annoyance. And he was exhilarated when he saw someone shine.
- He constantly tested and challenged those around him, often
- sounding preachy, sometimes downright rude when he interrupted
- in mid-sentence, pushing them to be better. "By now," remembers
- Ueberroth, "we felt the reputation of the country was at stake.
- It was frightening." Often he would stroll through the hangar,
- sure to prod with questions, and more questions: the exact
- location of Rwanda or the spelling of the names of International
- Olympic Committee President Juan Antonio Samaranch and Director
- Monique Berlioux. "Peter is demanding and self-demanding," says
- Agnes Mura, a top staffer. "That makes you try as hard as you
- can."
-
- Ueberroth could be imperious with those whose dedication did not
- seem adequate to him. One day in the cafeteria, he stopped to
- talk to some women having lunch. The chat was pleasantly
- routine until one of the ladies asked about possible salary
- increases. Ueberroth, the unsalaried volunteer, turned cold and
- snapped: "You shouldn't be working here if you don't understand
- what we're trying to do." Later when the enormous Olympic
- surplus of $215 million was announced, Ueberroth and his
- committee were accused of poor mouthing about a possible
- shortage of funds. Of course, just weeks before the Games,
- Ueberroth's insistence that there would be at least a $15
- million profit despite the soviet boycott was greeted with great
- skepticism. For months Ueberroth had suspected that a large
- profit was possible. But the threat of catastrophe always
- hovered over the Olympics, and he was always planning for the
- unexpected.
-
- Such pre-emptive worrying paid off when the Soviet boycott came
- on May 8, just two months before the Games. Disaster
- threatened. The immediate objective was to hold down the number
- of countries dropping out, head off any impact on ticket sales
- and avoid the possibly ruinous prospect of having to return as
- much as $70 million to ABC if the actual viewing audience did
- not reach a pre-established total. Ready for the emergency,
- Ueberroth's men sprang. Experienced envoys quickly flew to
- assigned countries: Attorney Charles Lee to China, Savings &
- Loan Executive Anthony Frank to East Germany, Ueberroth to Cuba
- (Fidel Castro said he had to follow the Soviet lead, but agreed
- not to pressure other Latin countries to stay away). Later,
- chartered planes were dispatched to bring athletes from 40
- African states.
-
- Ueberroth always believed the boycott decision had been a very
- close call by the Soviet Politburo. He blamed himself for not
- dealing more directly with Soviet Party Leader Konstantin
- Chernenko, knowing, as he did, that Chernenko had suffered
- through the 1980 U.S. boycott with his mentor, Leonid Brezhnev.
- Ueberroth has the confidence to be this openly self-critical.
- It is partly a management technique, but associates say he will
- flatly reverse himself in the face of a reasoned argument.
-
- A key target in the antiboycott battle was Rumania, with its
- outstanding athletes. But the Soviets had summoned President
- Nicolae Ceausescu to Moscow. The U.S.S.R. had already declared
- its own athletes would not be safe in Los Angeles; hence the
- boycott. The Rumanians had confided to Ueberroth that they
- wanted to use their presence at the Olympics as a nonpolitical
- way to stand up to the Soviets. But they also told him warily,
- they dared not push too far. Before Ceausescu left for Moscow,
- Ueberroth met secretly with Rumanian Olympic officials at a
- Swiss hotel. He briefed them on exact details of how good the
- security arrangements really were. They listened intently. It
- was a moving experience, Ueberroth recalls, watching them
- prepare to challenge the U.S.S.R. The Rumanians had no idea
- what lay ahead. A few days later, after Ceausescu's journey to
- Moscow, Rumania announced it would come to Los Angeles.
- Ueberroth glowed at the news. The Rumanians went on to an
- excellent Olympic performance, winning 53 medals.
-
- As the opening ceremonies drew nearer, all of Ueberroth's top
- managers were laboring seven days a week. The strain was
- palpable, but not paralyzing. On one occasion, the pressure did
- get to the boss. When he believed ABC was reneging on full
- payment because of the boycott, Ueberroth went into a rare fury.
- Disgusted after one conversation, he threw the telephone to the
- floor and throughout the Games treated network executives icily.
- (ABC ultimately paid in full, and for good reason: 180 million
- Americans watched, more than any other TV event in history.)
-
- When the three Olympic villages opened for the athletes two
- weeks before the Games, Ueberroth waited for the predicted
- nightmares to happen. By now the tension had reached its peak.
- "I always had the feeling," he recalls, "that at any second
- something would erupt." Foremost in his mind was the realization
- that at Munich in 1972 the Israeli athletes had not been seized
- until the tenth day. "I carried a calendar around in the center
- of my skull," he says. Crises, small and large, occurred by the
- hour. The man Ueberroth had picked to climb the towering steps
- of the Coliseum to light the Olympic flame, former Decathlon
- Champion Rafer Johnson, developed shin splints. Three times
- Ueberroth was told Johnson could not make the climb, and each
- time Ueberroth declared he must. Johnson finally did. The day
- before the opening, a fire broke out in one of the stadium
- towers, shooting flames into the sky. "We thought terrorism
- every time," remembers Ueberroth.
-
- An hour and a half before the opening ceremony, word suddenly
- came that the Olympic flame must not be lit. Two unfamiliar
- electrical wires were discovered leading to the gas jet.
- General Manager Usher remembers thinking: "Jesus Christ, this
- is it, it's happening." Security rushed in, and found that TV
- technicians had laid the new wires without informing anyone.
- Rumors and suspicions of sabotage were legion. Eighty
- investigations of bomb scares took place. The dormitory in
- which the Israelis and Turks lived was evacuated several times.
-
- Ueberroth himself was constantly on the move, racing to the
- scene when the stands collapsed under a large crowd watching
- team handball (injuring six spectators), riding a helicopter
- over the freeways checking traffic (the gridlock that the press
- had predicted for a year did not materialize). To boost
- spirits, Ueberroth wore a different uniform each day: a bus
- driver's suit, a kitchen staffer's whites, a blue and gold
- usher's shirt. He strapped an electronic gadget on his hip that
- delivered printed, urgent messages to him.
-
- Wherever Ueberroth spotted security forces, he sought them out
- to shake hands. There were 29 different police forces involved
- in the Los Angeles Games, and some believe the security there
- will rank for years as a model. The key, to Ueberroth, was
- attitude more than equipment. "The law-enforcement people were
- so upbeat," he explains, "and that affected everyone."
- Ueberroth himself had a few scares. One night four men carrying
- sawed-off shotguns leaped over the security fence around his
- house but were caught; their objective was never clear. On
- another occasion two of Ueberroth's dogs died from poisoned meat
- thrown onto his lawn. But basically, for the man of control,
- everything worked. Called to the platform at the close of the
- Games, Ueberroth received a prolonged, roaring ovation from the
- crowd of 93,000 -- and felt his eyes fill up and his head take
- a most unaccustomed spin.
-
- All of his spectacular success has not been lost on Ueberroth.
- There is a lot of the prince in him. Now he is introduced
- routinely to audiences as a man who brought honor to America.
- Three weeks ago President Reagan invited him to the White House
- and asked him to serve on a committee to energize the private
- sector in causes all the way from world hunger to urban blight.
- Lee Iacocca, a man Ueberroth much admires, picked him to share
- responsibility for the restoration of the Statue of Liberty.
- The hero of the Olympics receives hundreds of letters urging him
- to run for President. Some of his associates have pushed him
- to get into national politics, arguing that he is apolitical and
- therefore broadly acceptable, a tough-minded leader who is
- properly frugal. Although he was disillusioned at the
- indifferent way Reagan handled the Soviet boycott, he voted
- twice for his fellow Californian.
-
- But Ueberroth remains skeptical about any change in his career
- direction. Besides, he has already found a new crusade.
- Baseball, the national pastime, he discovered, is in far more
- distress than anyone really knows. Of the 26 franchises, 22 are
- losing money. The use of drugs is an accelerating problem. All
- of this seems to him a worthy challenge. Now Ueberroth talks
- excitedly about baseball cards that will carry personal messages
- from the players about drugs.
-
- But the incredible fever of the Olympics is never very far from
- his mind. An Olympic torch hangs on the office wall of
- baseball's new commissioner. One recent afternoon, waiting for
- a team owner to arrive, Ueberroth was asked to take a minute to
- look at a short film of the Olympic torch relay. He had never
- seen pictures of the event. He stood in a small office waiting
- for the film top be shown on a TV screen.
-
- Suddenly there they were, those familiar thrilling images,
- families holding up small children, waiting eagerly for a runner
- to come into view. There was a grandmother running proudly, a
- red-haired boy barely able to carry the two-pound torch, a
- smiling young woman limping along with an artificial limb.
- Ueberroth stood silent, staring. A runner whose eyes seemed to
- be gazing at the sky appeared. Ueberroth recognized him
- instantly. "He's the one who is blind," he said softly.
-
- When the film ended, Ueberroth looked pleased. "I hoped the
- run would unify the country," he said. He spoke of how much
- pride the Olympics had rekindled. "People weren't afraid to
- stand up and cheer for the country," he said, "and the rest of
- the world saw how caring America can be." And there was
- something more. In the U.S., he observed, "there's a spirit of
- can-do, can-work, can-accomplish -- you can do things without
- being on the Government dole. People want to know that
- something can work, that somebody can step up and turn a
- situation around."
-
- Ueberroth has a way of trying to turn whatever he touches into
- a cause. To be involved in difficult problems with difficult
- goals lifts him up. He is a promoter with a global mission, a
- throwback to the kind of American entrepreneurial zealot who
- believes unblushingly that his product is a force for good in
- the world. And maybe, if he just gets everyone pulling together
- and persuades them that the impossible can be done, then maybe
- everything will be under perfect control.
-
- --By Robert Ajemian
-
-
-