Day 071 - 11 Jan 95 - Page 08
1
2 Q. Do the local residents use your restaurant to any extent?
3 Can you tell that they are local people?
4 A. It is very difficult to; I know from working in that
5 area that we have seen local residents in our restaurants
6 with their children or with their families. I could not
7 give you a percentage on how many customers would use it
8 from the local community. We have seen a few local
9 celebrities in the store that live in Chelsea.
10
11 Q. Do you know personally, have you met personally, some of
12 the local residents that have made complaints about your
13 store?
14 A. Yes, I have, yes.
15
16 Q. For example, have you met a Mr. Ian McIntyre?
17 A. To my knowledge, no, I have not met him; I may have in
18 passing but I do not recall the name.
19
20 Q. You do not recognise the name?
21 A. No.
22
23 Q. Have you read the statement which he made for the purposes
24 of this case on behalf of the Defendants?
25 A. Yes, I have.
26
27 MR. MORRIS: Can I just say, it is Colin McIntyre. It is Colin
28 Ian McIntyre, but it is "Colin".
29
30 MR. JUSTICE BELL: Does that make any difference? Do you
31 recognise a Colin McIntyre by name?
32 A. No, I do not, sir.
33
34 MR. RAMPTON: How do you deal, Mr. Stump, with the problem which
35 may exist in greater or less degree of environment/index.html">litter generated by
36 customers who buy meals at McDonald's to take-away and then
37 dump the packaging on the street or in somebody's garden or
38 in their basement area, things of that kind? How do you in
39 your capacity cope with that question, that issue?
40 A. We have set up what I would call a system to try to
41 ensure that the environment/index.html">litter does not become a problem in the
42 local community. The main form of defence is trash walks.
43
44 Q. Describe trash walks in as much detail as you can, please.
45 First of all, by whom are the trash walks done?
46 A. In the restaurant there is one person responsible for
47 the dining area. He is called the dining area host. He
48 has up to six people working in the dining area with him at
49 any time, and it is his responsibility to delegate either
50 himself or another person in the dining area to complete a
51 trash walk. This involves following a trash walk map which
52 has a section of the area round about the restaurant.
53
54 Q. Pause there. Taking the ordinary trash walk organised in
55 the way you have just described and picking up your map,
56 what is the area covered by the ordinary trash walk
57 organised by the dining floor manager?
58 A. The main area, they would come out of the restaurant
59 and they would go down Royal Avenue.
60