Day 150 - 07 Jul 95 - Page 13
1 A. A guy called Tim Taylor.
2
3 Q. I will just read out what I have got, which is the
4 operations hierarchy, just to confirm or not (as the case
5 may be) whether that was the same when you were around:
6 You then have an Operations Manager, Market Manager,
7 Regional Manager, Vice President Regional Manager, Senior
8 Vice President, Chief Operations Officer?
9 A. That is right.
10
11 Q. It was the same when you were ----
12 A. Yes, it is -- it was rather.
13
14 Q. Could you just tell us (and this time if you could tell us
15 in some detail because it is important) as to the functions
16 that you perform, the role that you had as Area Supervisor
17 in those years?
18 A. Right. Primarily, I guess, I would be the, probably
19 business adviser to the Restaurant Managers, and the idea
20 being using my previous experience as a Restaurant Manager
21 to help them develop their own businesses, in effect. So
22 not only would I be closely involved with the operations,
23 the day-to-day operations, alongside the Restaurant
24 Manager, but I also would, as part of my responsibilities,
25 be involved with the administrative side of it.
26
27 So, as part of that hierarchy, if you like, I would have to
28 carry out, I think at that time it was quarterly audits,
29 whether they were Human Resources, financial audits,
30 training audits, to ensure that the restaurant was going
31 the right way to help the Manager plan their hiring
32 requirements.
33
34 So, if I was trying to break up a typical day, for example,
35 I might spend an hour on the paper work side, maybe looking
36 at a training audit, looking at petty cash reconciliation,
37 the profit and loss in the restaurants, and I might spend
38 an hour going around on the equipment side, maybe with the
39 Manager or primarily the Restaurant Manager or the shift
40 Running Manager, to ensure that the equipment worked
41 properly, that we had enough spares, that we had an ongoing
42 maintenance, or the restaurant had an ongoing maintenance
43 programme, and then probably the remaining part of the day,
44 five or six hours, working on the floor to see how that
45 training, perhaps in the administrative side of it, was
46 reflected actually on the floor, in reality, to work
47 alongside in the dining area, on the front counter or in
48 the kitchen with the crew and assistant managers.
49
50 Q. Was part of your responsibility to consider under 18
51 people?
52 A. Part of those Human Resources checks, for want of a
53 better word, I would have to make was to make sure that in
54 terms of legal requirements the restaurant, in terms of its
55 hiring and work practices, was following all the laws laid
56 down, so to speak.
57
58 Q. We will come back to that. You had the Colchester store
59 and you had the Clacton store?
60 A. Yes.