Day 197 - 07 Dec 95 - Page 24
1 after the customer in terms of quality, service and
2 cleanliness. These basics have serious failings in
3 Colchester at times". Do you agree with that? This was
4 under Mark Davis.
5 A. There were times when they were not as they should
6 have been under both Managers, myself and Mr. Davis.
7
8 Q. "These basics have serious failings in Colchester at times
9 - the night with inadequate lobby cover, no attention to
10 quality and poor standards of cleanliness". On page 32:
11 "Goals and objectives for Mark Davies, 27th January
12 1986. (1) To ensure that you fully understand the
13 financial side of your job and to control your expenditure
14 to meet and exceed the Company budget every month". Did
15 that equally apply to you when you were Store Manager?
16 A. Exactly the same.
17
18 Q. On page 23 now which is the October 1986, "Audit", I
19 presume these ones are being done by Frank Stanton, are
20 they, at this time? It is on the first page it is being
21 done by Frank Stanton, yes? It says page 23, yes, the
22 first one: "Checks raw/finished product. Comment:
23 Assistants must be aware of back door and productions bin
24 quality." So, production bin quality, would that be as
25 regards whether some food is turning up in under-cooked
26 form or not?
27 A. That would be ensuring that, being aware that the food
28 that was actually going to be passed to the customers. I
29 mean, from the production, the actual next step is the
30 customer, so maintaining the standard that it was of the
31 standard that it had to be.
32
33 Q. You must be aware of that quality?
34 A. Yes.
35
36 Q. So Mark Davis must have been aware -----
37
38 MR. JUSTICE BELL: No, you cannot ------
39
40 MR. RAMPTON: My Lord, I really am getting a slightly troubled
41 by this. Mr. Morris is going through performance reviews
42 done on Mark Davis by somebody else. Mr. Coton was not
43 present at the time. He does not know what passed between
44 the two gentlemen. He does not know what Mr. Stanton
45 meant by what he said. He is feeding Mr. Coton an
46 interpretation of his, Mr. Morris'. It really is
47 intolerable.
48
49 MR. JUSTICE BELL: If I were you, I would leave Mr. Davis'
50 file. It is in now, so you can refer to it and, in so for
51 as it is part of your case, to say: "Mr. Davis himself
52 was put under the same pressures as he put Mr. Coton
53 under" in support of your claim, in so far as it matters,
54 that what went on under Mr. Coton had been going on under
55 Mr. Davis, then you can do that as a matter of comment.
56 If there is an application to recall Mr. Davis and if I
57 grant that application, you can actually cross-examine him
58 about any matters which are important. But there you are.
59
60 MR. MORRIS: OK. I will just look through and pick out