Day 197 - 07 Dec 95 - Page 23
1 Q. OK. So you said, did you not -- is that what happened
2 under Mark Davis as well?
3 A. Yes.
4
5 Q. On page 35, the end of the third line: "On a day-to-day
6 basis cleanliness is often very poor with even the most
7 basic projects and areas being missed". Then at the next
8 paragraph it says: "The amount of work required to get
9 the grade on your full field was enormous which raised the
10 question what was the grade before the blitz clean up?"
11 That further backs up what you said?
12 A. Again, it was something that went through the store
13 from the whole time I was there.
14
15 Q. Page 29 is the next one, which is 27th January 1986, under
16 "Financial", it says: "Historically, the store has a
17 poor track record in terms of your controls and profit
18 after controllables. The next paragraph says: "I expect
19 you now to take heed of the advice and training I have
20 given you. This must take the form of far greater
21 attention to scheduling, petty cash expenditure reacting
22 to high food costs and monitoring your outside services".
23 Were you aware at that time of what Supervisors were
24 saying to the Store Manager?
25 A. Yes, I mean, at this time I was actually, as the
26 Assistant Manager, would actually be trained up in these
27 things, so I would be aware of what was going on because
28 it would then being made aware to me of what we had to do
29 and what we had to achieve. So, from an early time the
30 way the pressure was brought on from above was very
31 obvious to me.
32
33 Q. Then the next paragraph it says: "I think that in the
34 past ... ", forget the next paragraph -- I do not know, it
35 says: "I think that in the past problems such as
36 excessive waste disposal charges", then in the next
37 paragraph, second line, it says: "Waste is high". What
38 does all that mean?
39 A. That relates to -- at that particular time, it would
40 be the actual waste that was taken away from the
41 restaurant. We were using a certain company and the
42 charges were extremely high at that time, not so much
43 waste as food in producing waste, but the overall waste as
44 in rubbish that was being taken away for the bins.
45
46 Q. The next paragraph near the bottom of it, second to last
47 sentence, ends up saying: "Is there too much lettuce and
48 onions being ordered?" Does that give you any indication
49 of what the problem was?
50 A. Well, that could possibly relate to the fact that if
51 we were overordering, it has either been used and not
52 thrown away or it is being thrown away and wasted. It
53 could be two things there.
54
55 Q. Does that relate to what you have already said about
56 lettuce and onions being used -----
57 A. Continue being used, yes.
58
59 Q. I do not want to go into all the details of this. On the
60 next page, page 30, it says: "Operations is about looking
