Day 310 - 04 Dec 96 - Page 07
1 -- may well be inclined not to go there themselves or to
2 take their children there.
3
4 MR. JUSTICE BELL: Is there anything here? At the moment it
5 seems to me that all the matters which are defamatory are
6 matters which might impede the recruitment of appropriate
7 candidates for work, or make people reluctant to deal with
8 either the First or Second Plaintiffs.
9
10 MR. RAMPTON: Beyond that, a company has a trading reputation
11 but it has a reputation in the eyes of the public who are
12 its actual and its potential customers, and if a company is
13 alleged to have been mistreating its workforce, right
14 thinking members of society, generally, who might otherwise
15 go to the restaurant and do business with the company,
16 will, as like as not, on account of that slur on the
17 company's trading reputation, stop doing business with the
18 company. Stay away. The same might be true of self
19 respecting banks or suppliers. "We are not going to have
20 anything to do with that lot. They are obviously a bunch
21 of crooks; they mistreat their workforce".
22
23 I suppose one could say that there really are two, three,
24 principal areas of a company's activity which constitute
25 the areas in which it is vulnerable to defamation. One is
26 the way in which it treats its workers; another is its
27 creditworthiness -- that is well established as a separate
28 category but it does not arise here; the third is the
29 quality of its goods and services. Those last two are
30 defamed, and thoroughly defamed, elsewhere in this
31 leaflet. This part of the leaflet is aimed principally at
32 the manner in which it treats its workforce.
33
34 There was an old case, I think it was Metropolitan Omnibus
35 Company v. Hawkins; it is a mid-19th century case. I think
36 it was recited also in the South Hetton Coal case, which
37 your Lordship has, which in effect says there are some
38 things which are not defamatory of a company which you
39 cannot sue for, simply because a company is incapable of
40 doing those things, like committing adultery and so on and
41 so forth. But, beyond that, any reflection on the
42 company's normal trading practices is a defamation.
43
44 MR. JUSTICE BELL: Yes. Boiling the thing down, as one tries
45 to do at the end of the day, it seems to me that there
46 might really be three stings here. The main and general
47 one that McDonald's -- that is both the First and Second
48 Plaintiffs -- pays bad wages for bad working conditions.
49 Secondly, that McDonald's has a policy of getting rid of
50 pro-union workers and has sacked many of them for
51 attempting union organisation; and, thirdly, that because
52 it is only interested in recruiting cheap labour it
53 exploits those at a disadvantage, including young people,
54 women and people from ethnic minorities.
55
56 MR. RAMPTON: Yes, and those are all to be found in meanings N
57 and P.
58
59 MR. JUSTICE BELL: That is what I was going to ask, whether
60 that was so.