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Simtel MSDOS 1992 September
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ventura
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1988-05-02
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Chapter 3: Printers
This page is added to provide Headers "First Match."
START on OPPOSITE PAGE.
RESTART PAGE COUNTER on next page.
DISCARD this page AFTER PRINT.
@PAGE END = To run TOC: change "Chapter 3: Printers" tag to Body Text.
@MENU = PostScript
@QUESTION = When I try to print a document<$IPrint Document> to an
Apple Laserwriter<$IApple Laserwriter> I get a message <169>Device
not receiving power<170>. What is wrong?
@VERPATCH = All
@ANSWER = Typically this message indicates that there has been no
indication received by Ventura that the printer is <169>On<170> and
ready. Check to see if 1) the printer is turned on, 2) the cables
are properly attached and secured or 3) the customer has the proper
cable as described in the manual. The primary cause of printer interface
problems is in the use of improper cabling.
@QUESTION = <$IApple Laserwriter - printing stopped>I printed a multiple
page document to my Apple Laserwriter+ and it stopped printing after
the second page. I can print the third page by itself but it will
not print after the second page if I select All in the Print section
of the File Pull Down Menu.
@VERPATCH = All
@ANSWER = In checking the customer's configuration, a file <169>GEMPRINT.SYS<170>
was discovered in the CONFIG.SYS file. This file is apparently an
old driver used by GEM for the Laserwriter and it introduces the XON,
XOFF problem in which the printer and the processor don't properly
exchange ready indications back and forth. When this file was removed,
the file printed in its entirety.
@QUESTION = I am having difficulty printing to an Apple <$IApple Laserwriter>Laserwriter. I
keep getting a message "Device not Receiving Power".
@VERPATCH = All
@ANSWER = Try copying the file DTR.TXT using the DOS copy command
to the printer. This file is located on the Utilities Disk #11.
@QUESTION = Is the QMS PS 800<$IQMS 800 Laser Printer> Laser printer
compatible with Ventura?<$IPrinter Compatibility>
@VERPATCH = All
@ANSWER = The QMS 800 is a PostScript printer and is compatible with
Ventura, provided the level of PostScript on the printer is not higher
than that for which the version of Ventura was designed. PostScript
has upward compatibility problems, so a new QMS 800 may experience
some peculiarities when used with, say, Ventura 1.0 or 1.1(unpatched).
The more recent the version of Ventura, the more likely it is that
it will support the level of PostScript on a given printer.
@QUESTION = Can Ventura Publisher read<$IPostScript> PostScript files?
@VERPATCH = All
@ANSWER = PostScript creates a <B>non-revisable<D> form of the document.
Ventura Publisher can create PostScript files, and can load PostScript
encapsulated files. It cannot read non-encapsulated PostScript files
and, because of the nature of PostScript, will never be able to edit
a PostScript image.
@QUESTION = What page description<$IPage Description Laungages> languages
does Ventura support?
@VERPATCH = 1.0, 1.1(all)
@ANSWER = Version 1.0: PostScript only. Version 1.1(all): Supports
PostScript and Interpress page description languages. PostScript<$IPostscript>
is currently available on the Apple LaserWriter and several other
laser printers, as well as Linotronic typesetters. Interpress<$IInterpress>
is supported only in context with a "PC-on-the-net" type Ethernet
setup. Ventura creates an ethernet master print file; then the operator
exits Ventura and sends the print file to the Interpress printer operating
on the network. Development is underway for DDL (Document Description
Language)<$IDDL--Document Description Language>, but DDL has been
long delayed in release and it is not known when Ventura will actually
support it.
@QUESTION = What is the <$IFonts - largest>largest font size I can
obtain in PostScript?
@VERPATCH = 1.1(all)
@ANSWER = For the Apple Laserwriter or other PostScript devices the
largest font size is 254 points.
@QUESTION = When I try to print to an 11 by 17 page in landscape <$IPostScript
- 11 by 17 page>mode the output is actually printed in portrait mode
with text being lost from the left and right sides of the page.
@VERPATCH = All
@ANSWER = There was a bug in PostScript which reversed the print selection
when printing to an 11 by 17 page. Portrait would print in landscape
and landscape would print in portrait. Try to determine what version
of PostScript is resident on the output device and advise the Customer
Support Center.
@QUESTION = <$IApple Laserwriter - 8 1/2 by 14 page>I tried to print
an 8 1/2 by 14 landscape page to my Apple Laserwriter+. The output
was garbled starting at the left margin and stopping at 11 inches.
@VERPATCH = 1.0 bug--fixed in 1.1(all)
@ANSWER = Ventura has identified a problem with the Version 1.0 PostScript
driver which will cause this to occur. This is corrected in Patch
1 (7/2/87).
@QUESTION = <$IFonts - Adobe>Adobe has released their PC version of
down loadable fonts. How do I incorporate these into Ventura?
@VERPATCH = 1.1(all)
@ANSWER = Adobe will provide you with the downloadable fonts and width
tables to go with them. To enable Ventura to access them, follow the
instructions in the Ventura Reference Guide (pages F-21 & 22, K-14
&15).
@QUESTION = Can I use points sizes in PostScript that include <$IPostScript
point size - half point>half points in the measurement (9.5 points)?
@VERPATCH = All
@ANSWER = No. PostScript supports only whole numbers only.
@QUESTION = <$IWidth tables - PostScript>I was trying to create a
width table for each typeface accessable on my Laserwriter Plus. In
<$IPostScript - width tables>trying to load the width table for Avant
Garde type I received a message saying the width table was not in
the correct Ventura format. I followed the procedures to build the
width table and have successfully created other width tables, what
is wrong?
@VERPATCH = 1.0--simplified/improved in 1.1(all)
@ANSWER = In Version 1.0, Ventura expects to see at least one of the
standard Laserwriter fonts in the width table (those which appear
above the comment line that says the following fonts are available
only on the Laserwriter Plus). If it does not, it rejects the width
table. You can insert just one font and one point size from the standard
Laserwriter fonts and the width table will load correctly (Ventura
recommends Helvetica 10 pt).<R>
@ANSWER2 = Version 1.1 greatly simplifies the situation. The width
table provided with Ventura already contains most available Adobe
fonts, including Avant Garde.
@QUESTION = I changed a <$IPostScript - generic screen fonts>PostScript
width table to include the ZAPF Chancery font, but when I tag a paragraph
with this font it does not appear on the screen. Why not?
@VERPATCH = 1.0 limitation--improved in 1.1(all)
@ANSWER = Ventura 1.0 provides screen fonts for the basic typefaces
(Times, Helvetica, Symbol and Courier) which are displayed as font
selections in the standard width tables. If additional fonts are
added, Ventura will use the standard screen font, which comes closest
to matching the font you have selected, to display characters on the
screen. The Chancery font will print as desired, but will show on
the screen as italics.<R>
@ANSWER2 = Ventura 1.1: The same comments as above apply if no screen
fonts are added. However, Version 1.1 allows the option of adding
screen fonts to match the printer fonts. If these are added, the proper
typeface will be displayed onscreen.
@QUESTION = I tried to print a document with a scanned image of a
map placed within a frame. There was a ruling box around the frame
on the screen, but when I printed the document the ruling box disappeared. Why?
@VERPATCH = All
@ANSWER = PostScript reserves space on the page for the original size
of the scanned image, which in this case fit the entire size of the
frame. By reducing the size of the map the ruling line reappeared.<$IPostScript
- image overriding lines or text>
@QUESTION = Can I print <$IPostScript - point sizes>characters larger
than 72 point on a PostScript device?
@VERPATCH = 1.0--improved in 1.1(all)
@ANSWER = Yes. If using Version 1.0, you must use the procedure outlined
in Appendix K for creating or changing a PostScript width table. For
example, look at the USRPOSTS.LST file as displayed on page K-3 in
the Reference Guide. To add a larger point size to TIMESBLD.VFM,
you would simply add a space after the 2 in 72 and then the point
size you are adding (90 for example). Ventura will print the 90 point
characters but will display only 72 point on the screen (in normal
view). Ventura provides a maximum screen font size of 72 points,
in normal view, for PostScript devices.<R>
@ANSWER2 = Version 1.1 eliminates the need to use the above procedure.
PostScript font sizes are selectable online from 1 to 254 points.
@QUESTION = I <$IPostScript - print disk file>have printed a file
to disk using PostScript. When I took it to another machine to print
it out it didn't work. Can't I use the DOS COPY command to output
a PostScript print file?
@VERPATCH = All
@ANSWER = Yes, it is possible to use the DOS COPY command to output
a PostScript file, but first set up the mode command to set COM1:
to 96,n,8,1 and then route LPT1: to COM1: finally, copy the file to
LPT1:. If this does not work, you should copy the DTR.TXT file, which
is contained on the utilities disk, to the PostScript device.
@QUESTION = How do I add the Century School Book font to my <$IPostScript
install fonts>PostScript printer?
@VERPATCH = 1.0--improved in 1.1(all)
@ANSWER = Version 1.1 provides a PostScript width table which already
includes most available Adobe fonts, including Century School Book,
so it does not need to be added. If the font is resident on the PostScript
printer in use, it is accessible automatically. If a downloadable
font is to be used, follow the instructions in the Reference Guide
(pages F-21 & 22, K-14 & 15) to enable Ventura to access it.
@ANSWER2 = If you are using the older Version 1.0, you will need to
follow these steps:
@NUMBER = 1.
@STEP = Exit Ventura to the root directory of your hard drive.
@NUMBER = 2.
@STEP = Insert your Utilities Disk #11 into Drive A:
@NUMBER = 3.
@STEP = On the C: drive, go to your word processing subdirectory.
@NUMBER = 4.
@STEP = Log on to the A: drive by typing A:
@NUMBER = 5.
@STEP = Go to the POSTSCPT subdirectory by typing CD\POSTSCPT.
@NUMBER = 6.
@STEP = Create a path back to the root directory of drive A: by typing
PATH A:\
@NUMBER = 7.
@STEP = Copy the file which contains the available fonts for PostScript
devices USRPOSTS.LST to the C: drive by typing COPY USRPOSTS.LST C:
@NUMBER = 8.
@STEP = Log back on to the C: directory by typing C:
@NUMBER = 9.
@STEP = Rename USRPOSTS.LST by typing RENAME USRPOSTS.LST NEWPOSTS.LST
(where NEWPOSTS is replaced by whatever name you wish to assign to
the new width table to be created. The name MUST be followed by the
.LST extension)
@NUMBER = 10.
@STEP = Now use the ASCII mode of your word processor to modify the
NEWPOSTS.LST file.
@NUMBER = 11.
@STEP = Find the line which reads 10
@NUMBER = 12.
@STEP = Delete the semi-colon and replace the 10 with whatever point
sizes you will be using. The first size should be one space to the
right of the comma and each succeeding point size should be one space
to the right of the preceeding size with no punctuation in between
(.VFM, 8 10 12 14).
@NUMBER = 13.
@STEP = Save the file when you have finished editing.
@NUMBER = 14.
@STEP = Log on to the A: drive and type VFMTOWID C:NEWPOSTS.LST
@NUMBER = 15.
@STEP = Ventura will now convert the file NEWPOSTS.LST to NEWPOSTS.WID.
@NUMBER = 16.
@STEP = When the conversion is completed remove the Utilities Disk
from the A: Drive and copy the NEWPOSTS.WID file to the GEMSYS subdirectory
by typing COPY NEWPOSTS.WID C:\GEMSYS
@NUMBER = 17.
@STEP = After copying the file you may delete it from your word processing
subdirectory.
@NUMBER = 18.
@STEP = Return to the root directory by typing C:\ and activate Ventura
by typing VP.
@NUMBER = 19.
@STEP = Load the chapter file which will use the new width table which
now includes Century School Book font.
@NUMBER = 20.
@STEP = Go to the Options menu and Select Set Printer Info. Move
the mouse arrow to Load Different Width Table and press the left moust
button.
@NUMBER = 21.
@STEP = Ventura will display all the files with the extension .WID
located in the GEMSYS subdirectory. Select NEWPOSTS.WID to load.
@NUMBER = 22.
@STEP = Now in the paragraph tagging mode select a block of text to
be changed to the School Book font and go to the Paragraph menu, Font
selection.
@NUMBER = 23.
@STEP = You should now see an option for Century and the available
point sizes. Select the appropriate point size for your text.
@QUESTION = I have a typesetting device that can print over 800 fonts,
can Ventura support all 800 fonts? <$IFont Compatibility - PostScript>
@VERPATCH = 1.1(all)
@ANSWER = First of all there is an issue of compatibility. If the
typesetter is a PostScript device it will be compatible with Ventura. If
it uses some other type of document description language then it is
not, currently, compatible. Ventura supplies a number of different
fonts for each printer it supports. There are also a number of fonts
provided for PostScript devices. If the user wants to purchase additional
fonts, there are utilities, within Ventura, to convert these into
Ventura readable format. Remember that these font tables occupy space
on disk and the user should be realistic as to the number of fonts
he will actually be using.
@QUESTION = Does Ventura provide <$IPostScript - bit mapped addressing>bit
mapped addressing for PostScript? In other words if a font specified
is not found as resident can it be converted into a bit image and
printed as requested?
@VERPATCH = All
@ANSWER = No. Ventura does not provide this capability.
@QUESTION = Customer with NEC Silentwriter 890<$IPostScript - NEC
890> which is a brand new Postscript printer having problem with the
outline of circles.<$IPostScript - circles not printing>
@VERPATCH = 1.0, 1.1(unpatched, patch 1)--corrected in 1.1(patch 2)
@ANSWER = The Postscript version number of this new system is 47.0.<$IPostScript
47.0> According to Ventura Software, this problem is directly due
to the update of the Postscript code. Upward compatibility<$IPostScript
- upward compatibility> of PostScript versions has been an ongoing
problem, not limited to Ventura.<R>
<R>
All levels of Ventura up through 1.1 Patch 1 (7/2/87) were designed
for earlier versions of PostScript and may encounter this problem.
Version 1.1 Patch 2 (2/5/88) is designed for PostScript 47.0 and should
solve this problem.
@QUESTION = Ventura Printing with IBM<$IIBM Personal Publisher - printing>
Personal Publisher System (Print to disk method)<$IBM Pers. Page -
print to disk>
@VERPATCH = 1.1(all)
@ANSWER = IBM's PERSONAL PUBLISHER SYSTEM consists of an IBM PS/2
computer and the new IBM PERSONAL<$IIBM Personal Page Printer - PostScript>
PAGE <$IPostScript - IBM Personal Page Printer>PRINTER, which uses
PostScript. Printing to this printer, sometimes referred to as a 4216,
requires a few tricks. This is due to the fact that the computer contains
an adapter card which acts somewhat like a JLaser card in that it
can encode instructions and send them directly to the printer engine,
rather than having the printer receive and then interpret data. It
is the intent of Ventura users to output in such a manner as to have
the computer send out on LPT1: rather than its adapter card port,
EPT. Fortunately, achieving this is easier DONE than SAID:<R>
<R>
a) Set up Ventura for Postscript and output to a DISK FILE (Filename).<R>
<R>
b) Exit Ventura into DOS, then go into the computer's subdirectory
named PUBLISH. Be sure the program PPPRINT.PIF resides there.<R>
<R>
c) Either assemble PPPRINT.PIF and the .C00 disk file you created
both in the same directory, or implement the next step accordingly:<R>
<R>
d) To print, issue the command "PPPRINT<<space>>filename.c00<<space>>/P.",
where "filename" is the one you created, "space" is for spacebar,
and you type everything within, but not including, the quotes.
@QUESTION = Customer with Texas Instruments 2115<$ITI 2115 - graphics
won't print> Postscript<$IPostScript - graphics won't print> Printer
printing<$IGraphics won't print - PostScript> only text. Graphics
of any kind would come out as blank frames.
@VERPATCH = All
@ANSWER = On the front panel of the T.I.2115 is a display similar
to the HP Laserjet series II. One of the options available on this
panel is POSTSCRIPT INTERACTIVE / BATCH. The BATCH option for POSTSCRIPT
must be engaged in order for the printer to print graphics. This is
true of all PostScript printers.
@QUESTION = Customer with Dataproducts Printer wants<$IPostScript
- manual feed> to do 11 x 17 manual feed PostScript.<$IManual feed
- PostScript>
@VERPATCH = All thru 1.1(patch 1)--fixed in 1.1(patch 2)
@ANSWER = Manual feed capability to override the paper tray size was
only corrected in VP 1.1 Patch 1 (7/2/87) for HP printers. The above
customer,s 11 x 17 document prints correctly out of the 11 x 17 paper
tray but, the paper tray will not support the heavy weight paper he
wishes to print on for this job.<R>
<R>
Version 1.1 Patch 2 (2/5/88) enables PostScript "manual feed" selection
to override the paper tray size, so the above application should work
with Patch 2.
@QUESTION = The customer used frames to draw a large white box and
then draw a smaller<$IPostScript - white box on white box> box inside
the first frame and set it to solid. When printed on a PostScript
printer the smaller solid box was ignored.
@VERPATCH = 1.1(patch 1) bug--fixed in 1.1(patch 2)
@ANSWER = This worked correctly in 1.0 and 1.1 unpatched (4/10/87)
but does not work in 1.1 Patch 1 (7/2/87). The error is corrected
in Patch 2 (2/5/88).
@QUESTION = Is the IBM<$IIBM "Personal Page" printer> "Personal Page"
printer the same as the IBM<$IIBM "Page" printer> "Page" Printer?
<$IIBM 4216 vs. 3812 printers>Can either one be used with Ventura?
@VERPATCH = All
@ANSWER = These are two different printers, as follows:
@IBM PTRS = <MIU> Product No. Name Resolution Ventura Driver Supported<D>
@IBM PTRS = 4216 IBM Personal 300 dpi PostScript<R>
Page Printer
@IBM PTRS = 3812 IBM Page Printer 200 dpi Not supported
@QUESTION = The IBM <$IIBM Personal Page Printer>Personal Page Printer
is a PostScript<$IPostScript - IBM Personal Page> printer, yet it
doesn't seem to work with Ventura. Can it be made to work?
@VERPATCH = 1.1(all)
@ANSWER = Yes, but it requires some special setup procedures which
are not needed with other PostScript printers.
@ANSWER2 = <MU>Print to Disk Method<D>--Described elsewhere (see index)
@ANSWER2 = <MU>Direct Print from Ventura-<D>-The following procedure
is necessary in order to print directly. It has been used with several
customers and has been successful.
@ANSWER2 = A. Create a batch file containing the following entries:
@ANSWER2 = CD \PP<R>
PPLOAD<R>
PPCONFIG VENTURA.PRF<R>
PPLPT1<R>
CD \
@ANSWER2 = VENTURA.PRF must be created by the user as an ASCII file,
consisting of:
@ANSWER2 = SYSTEM_DEFAULTS=YES<R>
STANDARD_PRINT=POSTSCRIPT
@ANSWER2 = B. Whenever the IBM Personal Page printer is to be used
for direct printing from Ventura, the above batch file must be run
before loading Ventura. It can be included as part of AUTOEXEC.BAT
or can be a separate batch file.
@ANSWER2 = <B>LIMITATION: <D>This setup for direct printing will not
access all "resident" fonts in the IBM Personal Page Printer. Some
of them are on the "EPT" board instead of truly resident, and that
board is bypassed by the above setup in order to make direct printing
possible.
@QUESTION = I can't get my IBM<$IIBM Personal Page - won't print>
Personal<$IIBM Personal Page - install options> Page Printer to print
from Ventura, even after following the procedures documented elsewhere
in this report.
@VERPATCH = 1.1(all)
@ANSWER = The problem resulted from the option chosen when installing
the IBM Personal Page Printer Adapter. You are given two options:
@ANSWER2 = Option 1--Install the IBM Personal Publishing System
@ANSWER2 = Option 2--Install Page Printer Adapter software only
@ANSWER2 = Option 1 is intended for a package deal that includes both
PageMaker and Windows. Since the customer was installing for Ventura
instead of PageMaker, Option 2 was selected, and then the procedure
used successfully before was followed. No success. The "Print to Disk"
method documented in another question (see index) was also not possible,
because the PPPRINT.PIF file and the PUBLISH subdirectory are not
created when Option 2 is chosen.
@ANSWER2 = The necessary steps to successfully print from Ventura
to the IBM Personal Page Printer turned out to be:
@NUMBER = 1.
@STEP = Install the IBM Personal Page Printer Adapter using OPTION
1.
@NUMBER = 2.
@STEP = Make sure the installation INCLUDES Microsoft Windows. (If
Windows is not installed, printing from Ventura will not work even
with Option 1.)
@NUMBER = 3.
@STEP = Then follow the procedure documented previously in this report.
@QUESTION = How do I install my IBM<$IIBM Pers Page - LPT2> 4216 Personal
Page Printer to use LPT2: instead of LPT1: as the port?
@VERPATCH = 1.1(all)
@ANSWER = Will we never cease finding out more about the 4216...probably
not. Customer wanted to install the IBM Adapter Card on LPT2:, and
leave their dot matrix to be used on LPT1:. They could not access
LPT2: using the procedures previously developed.
@ANSWER2 = It also takes a special command to access LPT2: on the
4216. For starters, make sure the customer installed their Adapter
Card using Option #1 (see the previous item on Personal Page install
options). Without this, the next instructions won't be possible.
@ANSWER2 = Next, reference the earlier item on install procedures
for direct printing from Ventura to the Personal Page Printer. Where
it discusses "A. Create a batch file containing the following entries:...",
please replace the commands with the following (this is ONLY if you
are installing for LPT2:):
@ANSWER2 = CD\PP<R>
PPLOAD<R>
PPCONFIG VENTURA.PRF<R>
PPLPT2<R>
PPSTART /A /T /L /NP (Be sure to add one space before each "/")<R>
CD\
@ANSWER2 = The rest of the commands remain the same. The difference
is the PPLPT2 and the PPSTART... lines. Normally, the Adapter Card
is routed to LPT1:, but the /NP switch in the PPSTART command reassigns
LPT1: for DOS prints and such, and LPT2: for the printer's Adapter
Card outside its default designation of EPT1:, which causes the necessity
for all the extra work in the first place. Until the next discovery
of IBM 4216 information, that's all.
@QUESTION = I printed a PostScript<$IPostScript - downloaded fonts
print slow> chapter on a laser printer which had all fonts resident
that were needed for the chapter. It printed in a few minutes. Then
the same chapter was printed out on a typesetter which had to download
some of the fonts. The chapter printed fine, but took MUCH longer
(perhaps several times as long). Why?
@VERPATCH = 1.1(all)
@ANSWER = PostScript handles font downloading much differently from,
say, the HP LaserJet or the 4045. For most laser printers, Ventura
downloads all the fonts needed for a given page and then accesses
them as needed as it works its way through the page. When it goes
to the next page, it still has those fonts and only adds extra ones
if needed at that point. Thus, once the initial font downloading is
done, the print process tends to be pretty fast.
@ANSWER2 = PostScript manages its memory far differently, and does
not download fonts in the same manner. If PostScript needs a downloaded
font to print a certain part of the page, it downloads it and prints
that part of the page. As soon as it sees a change where that font
is no longer in use, it dumps it. If a short distance further down
the page it needs that font again, it downloads it again. And so on.
Net result: on a page with quite a few font changes--even if it is
only back and forth between a couple of fonts!--PostScript can take
a LONG time to print out.
@ANSWER2 = The only way around this, in principle, is to pre-download
fonts. This requires special procedures for which we don't have documentation
right now, and it will only work if the printer itself has plenty
of memory--which many PostScript printers don't. Further information
about that is not available at this time.
@PAGE END =
@MENU = Xerox 4020
@QUESTION = I have created a multicolor drawing in PC Paintbrush <$IPC
Paintbrush in color>and am puzzled as to why it does not display in
color in Ventura. When I try to print the <$I4020 prints image in
Red>chapter to my 4020 color printer the PC Paintbrush image comes
out in red. Can you tell me why?
@VERPATCH = All
@ANSWER = Ventura currently reads only one bit plane when importing
PC Paintbrush files so it cannot reproduce your file in multicolors. The
Xerox 4020 driver written by GEM and utilized by Ventura treats a
mono image (which is what Ventura is sending) as the color red.
@PAGE END =
@MENU = Xerox 4045
@QUESTION = What is the maximum point size for the Xerox 4045 and
<$IXerox 4045 maximum point size>is this a hardware or software restriction?
@VERPATCH = All
@ANSWER = Currently 36 point type is the maximum point size supported
on the Xerox 4045 and it is a hardware limitation. However, there
is also an additional limitation for added 4045 fonts that is imposed
by the current Ventura font conversion utility for the 4045. Large
4045 fonts (about 14 points and larger) are segmented so that no segment
is larger than 64K, due to the way the 4045 font memory works. When
fonts segmented this way are converted with the Ventura utilities,
Ventura accesses only the first segment. Result: not all characters
of the font are accessible. The Ventura software is hard-coded to
circumvent this for the "system" fonts that come with Ventura (Swiss
and Dutch) but not for added fonts.
@QUESTION = I have a <$IXerox 4045 printer>Xerox 4045 and when I tried
to print bulleted text, the bullets did not print correctly, I got
a <169>d<170> instead of a bullet character. Why doesn't the bullet
print?
@VERPATCH = All
@ANSWER = Make sure the switches are set correctly on your 4045. If
the printer is used by other people, someone could have changed the
switch settings to utilize some other software product, Writer for
example. Whenever printing looks strange it is a good idea to check
the switch settings.
@QUESTION = I have a Xer<$IXerox 4045>ox 4045 with 128K of memory. Can
I run Ventura Publisher?
@VERPATCH = All
@ANSWER = No. Ventura requires at least 512K bytes of installed memory
in order to print Ventura generated documents. The reason is that
each page is formatted in the printer's memory before it is transferred
to the drum to be printed. The more complex the document the more
memory needed to format it. This is why you may occasionally see
error messages that indicate that the printer did not have enough
memory to handle a complex page.<R>
<R>
In terms of memory, there are now three basic categories of the 4045
in the field. Each category is distinguished by its motherboard electronics
or "firmware" level. Each of these, in turn, has different ranges
of available memory, as follows:<R>
@ANSWERTABS = <MU>Model<D> <MU>Latest Firmware<D> <MU>Min RAM<D> <MU>Max
RAM<D><R>
<R>
Model 10 2.1.1 128K 512K<R>
<R>
Model 50 3.1.1 512K 1.5Mb<R>
<R>
Model 150 3.2 1Mb 2Mb
@ANSWER2 = The Model 10 is not supported unless it has its maximum
available RAM, 512K. If the firmware level is 2.0, it should be upgraded
to 2.1.1. The Model 50 can support Ventura with the built-in memory,
but for full functionality, memory should be added to bring the total
to 1.5Mb. (With either model, 512K gives only very limited graphics
capability--small graphics and/or 150dpi instead of 300dpi). The Model
150, which has just been released (1st quarter 1988), is the first
of a new "100 Series" line which allow larger paper feeders and some
other features. The Model 150 will support many Ventura documents
without added memory, provided graphics are not too extensive, but
the upgrade to 2Mb would be needed to provide the widest possible
functionality.
@QUESTION = I <$IFont conversion - 4045>purchased a downloadable font
for my 4045 and in looking in the appendix, at the conversion instructions,
I do not find a letter which corresponds with the typeface I purchased. How
can I convert this font and use it in Ventura?
@VERPATCH = All
@ANSWER = You can convert this font by selecting another typeface
name from the list that is similar to the one you will be converting. When
you have completed the conversion and created the new width table
just remember that the typeface name you selected from the list is
actually the new typeface that you converted.
@QUESTION = My 4045 won't print with Ventura and says "Language Error"<$IXerox
4045 - "Language Error"> on the Configuration Sheet.
@VERPATCH = All
@ANSWER = This was happening on a 4045 which was set up correctly
for Ventura--firmware level 3.1.1, 1.5Mb memory, switches set correctly.
@ANSWER2 = The "Language Error" message on the Configuration Sheet
indicated a hardware problem on the printer itself. The Configuration
Sheet does not reflect anything about the attached PC or software
thereon. The customer was therefore advised to call service.
@ANSWER2 = The customer called back later and confirmed that it was
hardware-- specifically a bad configuration cartridge.
@ANSWER2 = <B>HINT:<D> When a particularly strange problem like this
crops up on a 4045, it is worth asking if the printer is new or has
just been upgraded. If the answer is yes, the chances are increased
that something is out of kilter on the printer. In this particular
case, the printer was new.
@QUESTION = I purchased 4045<$IXerox 4045 - added fonts print garbage>
fonts on disk from the Xerox Font Center and went through the font
conversion procedure in Appendix K. They print out garbage--letters
scattered erratically all over the page.
@VERPATCH = 1.1(all)
@ANSWER = The joker here is the way the fonts are listed on the font
disk from the Xerox Font Center. The 4045 uses fonts originally developed
for the 2700, but the two printers feed paper differently. A font
which acts as portrait on the 2700 is landscape on the 4045, and vice
versa.
@ANSWER2 = Result: For use on the 4045, portrait fonts are listed
as landscape and vice versa.
@PAGE END =
@MENU = Width Tables
@QUESTION = Can you explain the purpose of the<$IWidth Tables> width
tables and how they are used?
@VERPATCH = All
@ANSWER = Every printer or typesetter has a unique method of creating
letters, symbols and spaces in terms of their height and width. Ventura
has calculated how each device it supports outputs characters and
spaces and has incorporated those measurements into reference tables
called Width Tables. These tables are used to generate the screen
and print image for each character and space to deliver a true WYSIWYG
relationship between displayed and printed text.
@ANSWER2 = Width tables are created at installation by Ventura for
each print device installed. An additional width table called OUTPUT.WID
(containing the values for the first print device installed) is also
created as the default Width Table. Width tables are saved in the
style sheet, and can be changed through the Options menu, Set Printer
Info selection. Select the box titled Load Different Width Table
(i.e., Font Metrics) and an Item Selector will appear with all the
Width Tables. These are in the GEMSYS subdirectory in Version 1.0,
in the VENTURA subdirectory in Version 1.1. Select the appropriate
Width Table and return to your document.
@ANSWER2 = It is important to note that a document created with the
Width Table for one device will not look right, in terms of spacing,
when printed on another device. If you know that your ultimate copy
of a document will be printed on a Xerox 4045, for example, create
the document using the 4045 Width Table. You can still print to another
printer (as a draft copy) with the understanding that the spacing,
line, paragraph and page endings will match the final output but the
letter and word spacing will not.
@QUESTION = I tried to create a new width table and wound up with
a 0 byte file. Can you tell me why?
@VERPATCH = All
@ANSWER = Make sure that all your VFM files were created properly. A
0 byte VFM file could cause a 0 byte width table.<$IWidth table -
0 byte>
@QUESTION = Can you tell me what happens when I use the PostScript
width table when printing to a LaserJet Plus?
@VERPATCH = All
@ANSWER = Ventura will compare the font ID's being requested by the
width table with those that is has available in the device driver. If
the font ID's match Ventura will download the appropriate font. If
Ventura doesn't find a match it will download a default serif or san-serif
font depending upon the type of font requested. Character spacing
will not be the same ultimate but line, column and page endings will
be correct.<$IWidth table - using incorrect table>
@QUESTION = Is there a limitation<$IWidth table - max no. of fonts>to
the number of fonts allowable in a width table in Ventura 1.1?
@VERPATCH = 1.1(all)
@ANSWER = We are not aware of any limitation other than disk space
and memory.
@PAGE END =
@MENU = Miscellaneous Printing
@QUESTION = What printers are compatible<$IPrinters, compatible> with
Ventura?
@VERPATCH = 1.0, 1.1(all)
@ANSWER = Version 1.0: Epson and Epson-emulating Dot Matrix (including
IBM Proprinter); Hewlett-Packard LaserJet and LaserJet Plus (LaserJet
II uses same driver as LaserJet Plus) and LaserJet Plus emulators;
Tall Tree Systems JLaser (drives HP LaserJet and other Canon-based
laser engines); PostScript (including Apple LaserWriter series); Xerox
4020 color inkjet; Xerox 4045 CP laser. Additional for Version 1.1(all):
AST TurboLaser (original model with its own adapter board), Cordata,
Interpress (Ventura makes Interpress print file to be sent via Ethernet
to network printer).
@QUESTION = When printing from Ventura to a PostScript typesetter
is it possible to achieve a resolution of 1500 x 1500?
@VERPATCH = All
@ANSWER = With PostScript the output is limited only by the capability
of the output device. If the typesetter can print 1500 x 1500 then
that is the resolution you will receive.<$ITypesetters - print resolution>
@QUESTION = I can't get a square bullet to print.
@VERPATCH = All
@ANSWER = Square bullets are not in Ventura's character set.<$IBullets
- square bullets>
@QUESTION = I sent a document to the typesetter and when it printed
the ruling lines were inconsistent in width.
@VERPATCH = All
@ANSWER = This customer was trying to produce ruling lines that were
extremely thin (.05 fractional points). The minimum thickness should
be .24 fractional points or greater.<$IRuling lines - minimum thickness)>
@QUESTION = How many fonts does Ventura support per page?
@VERPATCH = 1.0, 1.1(all)
@ANSWER = In Version 1.0 the maximum number of fonts per page is 16,
in Version 1.1 the number is 32. However, a lower limitation may be
imposed by the printer itself in some cases. For example, the HP LaserJet
II can print up to 32 fonts per page, but the HP LaserJet Plus is
limited to a maximum of 16 fonts per page.
@QUESTION = What <$ITypesetters>typesetter does Ventura Publisher
drive?
@VERPATCH = 1.0, 1.1(all)
@ANSWER = Ventura can drive PostScript compatible typesetters, such
as the <$ILinotronic 100, 300>Linotronic 100 and 300. APS-5 and 8400
typesetters are not supported at this time. Interpress capability
is also available in Version 1.1, which creates an Interpress master
file for transmission via ethernet to a network Interpress printer.
@QUESTION = Does <$IFonts - additional>Ventura and/or the printers
it supports accept soft fonts, other than those supported within Ventura,
or the hard fonts included with the printers?
@VERPATCH = 1.1(all)
@ANSWER = Additional soft (downloadable) fonts purchased from Xerox,
Adobe, or Hewlett Packard can be added to the system respectively
for the Xerox 4045, PostScript, and HP LaserJet Plus/II. Fonts obtained
from other font vendors in these formats can also be used, provided
they adhere strictly to the original standards. Resident fonts are
supported on PostScript but not on the 4045 or LaserJet Plus/II.
@QUESTION = Can I print <$IPrinting landscape mode>landscape mode
on specified pages only?
@VERPATCH = All
@ANSWER = Ventura prints in both portrait (vertical) and landscape
(horizontal) orientations. The orientation is constant for any given
chapter. To change to a different orientation for several pages,
simply format those pages as a separate chapter. Chapters can automatically
be combined together into one publication and printed as a unit.
@QUESTION = Does Ventura <$IPrinters - color>support color printers
other than the Xerox 4020?
@VERPATCH = All
@ANSWER = Not at this time.
@QUESTION = My footers<$IFooters not Printing> are not printing, they
display on the screen but they are not there, or only half the line
prints when I print the chapter, can you tell me why?
@VERPATCH = All; 1.1(unpatched) bug--fixed in 1.1(patch 1)
@ANSWER = There could be several reasons why this is happening. First,
check to see if your printer is capable of printing to the bottom
of the screen. This may sound strange but many laser printers have
an effective print area that is less than a standard 8 1/2 by 11 page. Print
the CAPABILITY.CHP chapter file to see how far your printer reaches
toward each edge of the page. If this appears to be the problem,
raise the bottom margin of underlying page to raise the footer high
enough to be printed. Another possibility is that the top margin
in the frame which contains the footer is too large. Try reducing
the top margin to raise the footer higher on the page.<R>
@ANSWER2 = Note: Version 1.1(unpatched) had an error in the HP LaserJet
Plus driver that caused a reduction in the print area (increase in
the non-printable area at page edge) from that provided by Version
1.0. This was corrected in Patch 1 (7/2/87).
@QUESTION = How can I send the printer<$IPrint to Disk> output to
disk instead of to the printer?
@VERPATCH = All
@ANSWER = When you have completed your document and are ready for
output, Select the Options pull down menu and then Select the Set
Printer Info line. Move the arrow to the line titled <169>Output
to:<170> and Select Filename. If all other Printer info is correct
Select OK. Then go to the File pull down menu and Select Print. Ventura
will ask you for a file name and will assign an automatic extension
of .C00 to the document. The document will then be <169>printed<170>
to disk for retrieval at a later time.
@QUESTION = Once I have created a Ventura chapter and sent it<$IPrint
to Disk> to disk under the <169>Output to Filename<170> option, how
do I output it<$IPrint from Ventura file> to the printer?
@VERPATCH = All
@ANSWER = In DOS you can use the copy command to send the file to
a printer. For example, COPY Filename LPT1: (be sure to include the
colon). This instruction will work only with output devices that
are connected with a parallel cable. For serial printers please refer
to the instructions in the Ventura Reference Guide (Version 1.0--page
5-145; Version 1.1--page 5-156).
@QUESTION = Can I obtain additional fonts<$IFonts - Additional> for
my printer?
@VERPATCH = 1.0, improved 1.1(all)
@ANSWER = Depending on the printer, additional fonts may be available
from the manufacturer. Font conversion utilities come with Ventura
and are explained in Appendix K of the Reference Manual.
@QUESTION = Can I use Communications packages<$ICommunications software>
to transmit <169>print to filename<170> files created by Ventura?<$IPrint
to Disk>
@VERPATCH = All
@ANSWER = Yes. This is one way to share a high quality printer among
a number of PC's. <169>Print to file<170> files created by Ventura
can also be copied from one processor to another on a network allowing
access to different types of printers.
@QUESTION = Can Ventura read <$IInterleaf files>Interleaf, Apple<$IApple
files> or <$IDocumenter files>Documenter files?
@VERPATCH = 1.0 limitations--improved in 1.1(all)
@ANSWER = Ventura Version 1.0 cannot use any of these except ASCII
text files, created on an Apple MacIntosh and sent to an IBM compatible
via communications or network. Ventura Version 1.1 can additionally
import MacIntosh graphic files created in MacPaint or MacDraw and
sent via communications or network to an IBM compatible.
@QUESTION = Can I access the <$IMerganthaler font library>Merganthaler
font library with the Ventura <$IInterpress>Interpress interface?
@VERPATCH = 1.1(all)
@ANSWER = No.
@QUESTION = Do I need to have a printer which will <$IPrinting 11x17
pages>print on 11 x 17 paper in order to successfully create and print
an 11 x 17 document?
@VERPATCH = 1.0 limitation--improved in 1.1(all)
@ANSWER = In Version 1.0 yes. A printer which handles 11 x 17 paper
is manditory. In Version 1.1 the page can be shrunk and proofed on
8 1/2 x 11 paper if using PostScript. Or it can be printed in 4 overlapping
sections which can be pasted together to create camera-ready copy.
@QUESTION = I would like to incorporate an image created by a <$IGraphics
packages - unsupported>graphics package that is not currently supported
by Ventura. I have left a blank frame on a page in the precise location
that the graphic will print from the graphics package itself. Can
I <$IPage eject - inhibit>inhibit page eject after printing the Ventura
page so that I can call up the graphics package and print the graphic
into the frame?
@VERPATCH = All
@ANSWER = Page eject is not a feature that can be toggled on and off
within Ventura. The workaround would be to insert the page back into
the printer and then call up the graphics package to print the image.
@QUESTION = I <$IPrinting in color>have created a page that will print
in four colors, how can I print each color separately so that a printer
can create four separate color plates to print my job?
@VERPATCH = All
@ANSWER = You will have to create four new style sheets from the one
you used to compose the document (make sure to leave the original
style sheet unchanged). Use the Save as New Style selection from
the File pull down menu. On the first new style sheet decide which
color you would like to print first, then change the text tags for
all the other colors (the ones you do not want to print) modifying
the Font selection in the Paragraph pull down menu to change the color
of the other text to white. Repeat this procedure for the other three
style sheets and colors. The final result will be four style sheets
that will produce only the text represented by a single color. To
print, use the Load Different Style selection from the File pull down
menu to load each style sheet and then print the page for that color. To
see the original document, load the style sheet that was originally
used to create the document and all text will reappear.
@QUESTION = Is a 24 pin <$I24-pin dot matrix>Toshiba dot-matrix printer
compatible <$IToshiba dot-matrix printer>with Ventura?
@VERPATCH = All
@ANSWER = The only dot-matrix printers that are fully compatible with
Ventura are those that emulate Epson FX MX or RX 80 modes (9-pin).
24-pin dot matrix printers are not currently supported. In some cases
a printout can be produced, but it will have incorrect proportions
and possibly other defects.<R>
@ANSWER2 = Recently at least one 24-pin driver<$INEC 24-pin driver>
for Ventura has been made available by a printer manufacturer (NEC),
but Xerox has no involvement with it. Anyone wishing to use such a
driver should refer to the source, as Xerox does not support it.
@QUESTION = I am trying to drive a <$IPrinter - sharing device>Texas
Instruments OmniLaser <$IWestern Telelmatics>through a Western Telematics
printer sharing device and I get a message Printer not receiving power.
@VERPATCH = All
@ANSWER = The Western Telematics device allows you to tie several
processors to one printer. However, it is a Serial to Parrallel converter
(Serial ports from the processor to one Parrallel port on the printer)
which may not pass DTR coming back to Ventura from the printer.
@QUESTION = <$IPrint spoolers>Is Ventura compatible with a print spooler?
@VERPATCH = All
@ANSWER = No.
@QUESTION = I received a message FATAL ERROR - GEMVDI could not be
loaded after printing from Ventura. What caused this?
@VERPATCH = All
@ANSWER = As it turned out this user had changed several of his files
to read only status. After changing them back, he had no further
problems with Ventura. This message may also occur when printing
very large chapters in Version 1.0. When printing is completed certain
areas of memory may not be properly released and Ventura will display
this message and the user will have to leave Ventura and go back to
DOS to clear the memory.<$IFATAL ERROR - GEMVDI could not load>
@QUESTION = Customers have been asking about a Canon printer<$ICanon
printer - Ventura driver> driver. Is Ventura providing a new driver?
@VERPATCH = 1.1(all)
@ANSWER = No. The driver is provided by Canon, so all inquiries should
be directed to them.
@QUESTION = A document was printed to a Laserwriter and looked fine. The
chapter was taken<$IPostScript - print variations> to a typesetter
and the last paragraph on a page was moved<$IPrint variations - different
systems> to the top of the next page. Shouldn't PostScript output
be the same on all printers?
@VERPATCH = 1.1(unpatched) bug--fixed in 1.1(patch 1)
@ANSWER = Yes. But versions of Ventura may be different. Remember
that 1.1 unpatched (4/10/87) had<$ISpacing bug - unpatched 1.1> different
spacing than 1.0 due to a bug that got through testing. Patch 1 (7/2/87)
to 1.1 fixed the bug. Now depending upon which version the customer
had and which version the printer had there could be a spacing discrepancy.
@ANSWER2 = Note that this question usually arises in the context of
printing, but it is not actually a print problem. The spacing difference
shows up onscreen as well as at print.
@QUESTION = Customer tries<$I"Divide overflow" lockup> to print and
gets a lockup with "Divide overflow" error message. Happens every
time.
@VERPATCH = 1.1(all)
@ANSWER = Checked CONFIG.SYS and found FILES=99. Revised to FILES=20
and rebooted. The problem did not occur any more.
@ANSWER2 = NOTE: This relationship between a very high "FILES" setting
and a resultant "Divide overflow" lockup has been encountered on several
occasions lately.
@QUESTION = When I scan<$IScanned images - bar lines> images, import
them into Ventura, and print them, why do they have bar-like lines
through them?
@VERPATCH = 1.1(unpatched, patch 1) bug--fixed in 1.1(patch 2), with
limitation
@ANSWER = This problem is seen at print time, but it is not due to
a printer malfunction. The problem is due to the fact that if a scanned
image is not exactly its original size or an integral multiple of
it (2 times, 3 times, etc.), the number of laser-printer dots required
to print the image doesn't work out evenly. As a result, extra dots
are added or subtracted every so often, creating a line which is too
heavy or too light.
@ANSWER2 = Versions 1.1 unpatched (4/10/87) and Patch 1 (7/2/87) have
a bug in them such that it is impossible to set the scanned image
to exactly their original size: even if Sizing and Scaling is set
as described below, the software incorrectly increases the size a
tiny bit, just enough to cause the bar lines.
@ANSWER2 = Version 1.1 Patch 2 (2/5/88) corrects this bug so that
it is possible to set the image size exactly to its original size;
this will eliminate the bar lines. To do this:
@ANSWER2 = Turn off LINE and COLUMN snaps.
@ANSWER2 = Change from FIT IN FRAME to BY SCALE FACTORS.
@ANSWER2 = Leave on MAINTAIN ASPECT RATIO or change to DISTORTED,
as desired.
@ANSWER2 = If you do these things when the image is first imported,
you can then read the actual original size of the image, displayed
as the "Scale Width" and "Scale Height" in Sizing & Scaling.
@ANSWER2 = Best results are obtained if you don't change the size
at all. If you do change it, multiply or divide both the scale height
and width by an even number (2, 4, 6, etc.). (If MAINTAIN ASPECT RATIO
is in effect, only the Scale Width has to be changed.)
@QUESTION = The user had VP000.$$$<$IVP000.$$$ files> in her Ventura
directory and was unsure where they had come from and if they could
be deleted.
@VERPATCH = 1.1(all)
@ANSWER = These files are created during print time. If print is successful,
they are automatically deleted. However, if the printer locks up,
the system crashes or the reboots during print, this file is left
on disk. The user can delete these files without causing any problems.
@QUESTION = What general guidance can you provide for setting up NEC
LC800 Series <$INEC LC800 series - general setup> for use with Ventura?
@VERPATCH = 1.1(all)
@ANSWER = NEC has several printers out on the market under the SERIES
800 name. They are the LC850, LC860 Plus, and the LC890. The model
most often purchased by Ventura users is the LC890. This printer
can emulate POSTSCRIPT, which is typically its primary use, and also
HEWLETT PACKARD. The LC850 is essentially a line printer, and not
compatible with Ventura. The LC860 Plus emulates Hewlett Packard
as is; simply hook it up as if it were an HP. There are no menu or
software selections to be performed.
@ANSWER2 = The LC890, however, is a more versatile, and hence, complex
printer. The emulation and other parameters are set by way of a menu
panel on the printer. These settings fall into 3 basic categories: SOFTWARE,
HARDWARE, and MISCELLANEOUS. The menu panel is quite easy to manipulate. To
begin this process, first touch ONLINE; it is a toggle, which should
toggle the printer to OFFLINE, much like our HP Series II in the lab. Next,
press MENU, which will introduce you to the various categories earlier
described. From this point, selections are made by pressing NEXT
until the desired selection appears on the menu, and then pressing
SELECT to incorporate that choice. When all choices are made, simply
press ONLINE again to return to an on-line state.
@ANSWER2 = First select SOFTWARE; your options include HP, POSTSCRIPT
BATCH, POSTSCRIPT INTERACTIVE, and DIABLO 630. We will only be concerned
with either HP for Hewlett Packard Laserjet Plus emulation, or POSTSCRIPT
BATCH. POSTSCRIPT INTERACTIVE will result in printing Postscript
code, and DIABLO 630 is not compatible with Ventura.
@ANSWER2 = The next selection category should be HARDWARE; options
there include PARALLEL, (SERIAL)RS-232, (SERIAL)RS-422, and APPLETALK. We
should only be concerned, typically, with PARALLEL or RS-232. RS-422
is a different serial interface, which requires different cabling;
APPLETALK may be used outside Ventura in network or service bureau
situations. Refer to pages F-19 through F-21 in the 1.1 Ventura manual
regarding use of VP files over AppleTalk.
@ANSWER2 = The last category to be dealt with should be MISCELLANEOUS. In
this category, you should choose the correct BAUD RATE, PARITY, and
such for SERIAL interfacing only. Whether going SERIAL or PARALLEL,
be sure to select INFINITE RETRY to prevent the printer from "timing
out" on you. In addition, be sure to set an accompanying MODE command
under DOS to reflect the same. It is the "P" option in this command
which reflects infinite retry. For parallel operations, type "MODE
LPT1:,,,P"; otherwise, follow the manual (VP 1.1 Manual-pg. 5-156)
for this and other serial interfacing instructions.
@ANSWER2 = As earlier stated, when all selections are properly made,
simply press ONLINE to return to an on-line state. This should take
care of setting up the present NEC printers.
@QUESTION = HP has<$IHP DeskJet - compatibility> announced a new printer
called the "DeskJet." What is it, and is it supported by Ventura Publisher?
@VERPATCH = All
@ANSWER = The DeskJet is an inkjet printer designed for laser-like
quality--300 dots per inch (dpi). It uses a version of "PCL," the
HP Printer Command Language used for the HP LaserJet printer series.
However, that does not make it compatible with the LaserJet for Ventura
purposes, because the DeskJet is a line printer, not a page printer.
That is, the DeskJet uses a small print buffer to enable it to format
and print one line at a time. By contrast, a laser printer like an
HP LaserJet formats the entire page before it prints a thing. Since
the laser printer "looks" at the whole page before it starts printing,
it can organize graphics and text in combination on a page; a line
printer such as the DeskJet can't do that.
@ANSWER2 = CONCLUSION: DeskJet is not supported by Ventura at this
time. (You can buy an extra-cost cartridge for Epson emulation and
that might work, but that would be a rather expensive way to achieve
dot matrix quality.)