Telecom/1996-04-telecom-walnutcreek.iso/country.codes/toll.free.prefixes

Text File | 1993-09-24 | 17.7 KB | 573 lines

 Date: Thu, 26 Sep 91 23:38:00 PDT
 From: [e-mail] (Dave Leibold)
 Subject: TOLL-FREE/TOLLED LIST

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Toll-free, local rated and specialty toll services    23 September 1991
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The following indicates access codes and numbers used within various
countries for toll-free and special paid services. The dialing codes
shown represent how they would be dialed within the country involved.
Generally, it is not possible to access another country's domestic
toll-free or specialty network directly. Where an international access
is available, it is normally done by using the domestic services which
then forward the call to the destination country.

Where possible, the number of digits has been indicated with 'n'
(a number from 2 to 8) or 'x' (any number). An ellipsis (...)
indicates that there are a variable number of extra digits, or
possibly a conflict in the reports of numbers of digits used.


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                Toll-free or equivalent local charge services
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=================
A u s t r a l i a
=================

008 xxx xxx       (that is how Telecom recomends it be written
                  to differentiate it from STD area codes
                  which are written with area codes (0x) thru
                  (0xxx) and numbers n xxxx through nxx xxxx.

0014 ttt xxx xxx  International Toll free access from Australia
                  (ttt is reported as "800" or other toll-free
                  access code; or, ttt may not be present at all)

13xxxx            Allows businesses to advertise a single number
                  nationally and have the call terminate at the
                  nearest or appropriate central office.
                  Cost: one unit / local call rate
                  (courtesy of [e-mail])

Brendan Jones:

"... I have dialled international toll free to the USA (Fred Pryor
Seminars) and I dialled verbatim: 0014 800 125 385."

(Canada Direct uses 0014 881 150 - djcl)

=============
A u s t r i a
=============

0660 xxx          (charged as local call, I don't know if
                  there are also longer numbers) - Wolfi Slany

=============
B e l g i u m
=============

11 xxxx

=============
D e n m a r k
=============

800 xxxxx
8001 xxxx         (charged as local call)

=============
F i n l a n d
=============

9800 xxxxx (...)  PTT as local service provider
0800 xxxxx (...)  Private phone company as local service provider

Kauto Huopio:

"(I _think_ that 0800 numbers are only for the local calling area."

haa:

"...but many service givers have more [digits than 5] in theis
mnemonics)."

(haa also mentions 9800 costs the same as a local call (dialable from
all areas in Finland) while 0800 are truly toll-free and dialable
from all private telco areas)

===========
F r a n c e
===========

05 xxxxxx         (Numero Vert)
                  [note: this is outside area code 1, so from
                         Paris 16 05...]

05 19 xx xx       these numbers terminate outside France

36 63 xx xx       Local call rate (Numero Azur)

Allan G. Schrum:

"`11' is computer directory information (Minitel)
 `12' is voice directory information (equivalent to 411)"

===========================
G e r m a n y   ( w e s t )
===========================

0130 xxxx (...xx)

Mickey Ferguson:

"I was over in Germany for three months, and the number is 0130-...
To use ATT, it is 0130-0010, and U.S. Sprint is 0130-0013 (easy to
remember :) For general toll-free number listings, pick up a copy
of the International Herald newspaper (I think it is available in
the US as well as most places internationally) and in the sports
section is usually an ATT add for dialing the US from various countries.
Of course, chop off the exchange and only use the "area code" number."

=================
H o n g   K o n g
=================

008 xxxx       seems to be used for "home direct" services
               according to a recent Hong Kong directory - djcl

=============
I r e l a n d
=============

1800 xxxxxx
1850 xxxxxx       (local rate)

===========
I s r a e l
===========

177 xxx xxxx

=========
I t a l y
=========

1678 xxxxx        (digits length subject to variance?)


Paolo Bellutta:

"It is 2 or 3 years since SIP (the italian telco) has introduced
toll free numbers. In Italy they are called "numero verde"
(= green number) and are introduced by the 1678 prefix. These
numbers are dialled as 1678 + nnnnn, therefore green numbers
are just 5 digits long. In Italy it is quite common to find
phone numbers 4, 5, 6, 7 and even 8 digits long, therefore I
suspect that sooner or later we'll see green numbers longer
than 5 digits. These numbers are charged 1 unit (on a payphone
that means 200 lire roughly equivalent to US$ 0.15, at home it
is a bit less than that) from every place in Italy. I don't know
whether these numbers are diallable from outside Italy, even
because the 1678 prefix is a bit odd compared to the other
prefixes (in fact our prefixes are more similar to the US
area codes) which in Italy are dialled as 0... (again, you
find 2, 3, and 4 digits long prefixes; Rome is 06, Milan is
02, the others have at least 3 digits). Prefixes are dialled
without the leading 0 when calling from abroad. For example
my phone number (office) is 0461 (prefix) 814417 (number) when
dialed in Italy, but it is +39 (country code) 461 (prefix)
814417 (number) when dialed from abroad. Some of theese green
numbers have restricted areas (that means that are available
only in some areas), but at the moment, they are not reused
in different areas as is the case for US 800 numbers."

Colum Mylod:

"I'm not 100% sure about the length of digits for Italy. One way to
check these is to get a copy of an *international* edition of the
weekly magazines like TIME, all ads and little contents. But they do
goof up regularly, like printing Paris numbers as (01) xxxxxxxx when
they mean (1) xxxxxxxx."

=========
J a p a n
=========

0120 ...          Domestic toll-free
0031 ...          International toll-free
0039 xxx          Home Country Direct

===============
M a l a y s i a
===============

800 xxxx

===========
M e x i c o
===========

91 800 xxxxx....

=====================
N e t h e r l a n d s
=====================

06-0xxx
06-0xxxxxx
06-4xx(x)

Ralph Moonen:

"06-0229111 = AT&T USA direct
And also Sprint & MCI have operator services on 06-022xxxx

Side note: It used to be possible to call 06-022xxxx to Denmark, and
then use the CCITT no. 4 signalling system to phreak calls to
anywhere in the world."

Peter Knoppers:

"06-11 This is the Dutch equivalent of 911, it is free when dialled
       from a phone company operated payphone, otherwise the charge
       is one unit, DFL 0.15, about US $ 0.08. There were discussions
       about making such calls free from any phone, but I haven't
       followed them recently. Calling a toll-free number from a
       payphone requires a deposit of one coin, which is returned
       after the call.

The total length of the numbers varies from 4 to 10 digits.

The dash indicates the secondary dial tone.
It is not possible to reach 06 prefixed numbers from abroad."

=====================
N e w   Z e a l a n d
=====================

0800 xxx xxx

[e-mail]:

"That is through the state telco, Telecom New Zealand. Clear
Communications, the recently started alternative LD carrier,
does not offer a toll-free service as yet."

When Clear offer one, it will more than likely be to the subscribers
existing number (eg Dial toll free 050-04-654-3210) as they are not
in control of number issue. 0800 is strictly Telecom at this stage."

Ben Kinchant also mentions that some 0800 numbers connect to Australia.
Also, the 0800 numbers are free from coin phones, residences, etc.

=========================
N o r t h   A m e r i c a
=========================

1 800 nxx xxxx    Access to toll free numbers can vary according
                  to region, state or country ie. not all 800
                  numbers are accessible to all regions

                  The nxx prefix portion of the 800 number presently
                  determines which long distance carrier or 800
                  service company will handle the call (and in
                  some cases determine the geographical region)


=========
S p a i n
=========

900 xxxxxx

Michael Klein, BellSouth Telephone Operations:

"(N.B. The number for ATT direct in Spain is 900-99-00-11.
The payphones are all push-button but generate pulses.
It takes forever to get connected.)"

===========
S w e d e n
===========

020 xxxxxx        (without dialtone after '020').

=====================
S w i t z e r l a n d
=====================

04605 xxxx        (not toll-free but metered at lowest rate)
155 xx xx         ("green number")

[also a new one something like 122...]

Jim Smithson:

"Here in Switzerland there is nothing exactly equivalent to US 800
service. I see the PTT is now encouraging the use of "green numbers"
beginning with 155.
The direct marketing ads on TV often give the order number for
Switzerland as a number such as 155 XX XX.
The access number for MCI Call USA is for example 155 02 22.
But there are two problems with this that I don't think MCI was aware of
when they asked the PTT for "a toll free" number.
1.      When calling from a model AZ44(older model) payphone
        All numbers which begin with a "1" are treated as "service"
        numbers and the payphone begins to sound a "cuckoo clock
        noise" once the 155 is entered. The "cuckoo clock noise"
        is to alert operators on the "service numbers" that the caller
        is using a payphone(fraud protection). This noise is quite a
        distraction when calling someone in the USA using MCI Call USA.
        This is one reason(not the biggest one) I cancelled my MCI Card.

2.      The newer style TelcaStar phones are programmed to block the
        keypad after 3 digits are dialed of a "service number".
        It used to be that the only numbers beginning with "1" were
        "service numbers" and all "service numbers" were 3 digits.
        The PTT is aware of this problem and are said to be considering
        what instructions to give the manufacturer of the payphones.

AT&T USA Direct has an access number of 046 05 00 11
This is not a free call, but the time is metered at the lowest rate.
This number does not suffer the "cuckoo clock noise" problem."

(Canada Direct uses 046 05 83 30 - djcl)

===========================
U n i t e d   K i n g d o m
===========================

0800 xxx xxx      Toll-free
0345 xxx xxx      Local rate

Ian Phillipps <[e-mail]>:

"A useful thing to point out is that if you take on one of these
numbers, you are obliged to accept calls from anywhere in the UK, but
can elect to have them routed to up to 12 different destinations
depending on the originating region."


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                       Tolled/Specialty Pay services
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=================
A u s t r a l i a
=================

0055 x yxxx       where y=0-4,8 means the number is Australia
                                wide (and costs more),
                        y=5     means the number is only state wide,
                        y=6,7,9 means the number is for the
                                capital city only.

=============
F i n l a n d
=============

9700 xxxxx        PTT-operated
0700 xxxxx        Private telco-operated

haa:

"cost ranging from about 0.5 USD to 5 USD per minute."

===========
F r a n c e
===========

36 65 xx xx       (5 message units each call for up to 140 seconds)

Olivier Giffard:

"These are for various information services as
well as chat lines and so on."


=============
I r e l a n d
=============

03000 nxxxx       where n=1 or 2 (so far)

Deryck Fay:

"Charged at rate for calling Britain: 24p/36p/48p per minute depending
on time of day [Note: 03 is the prefix for calling numbers in Britain
from the Republic of Ireland. Codes of the form 00yx (where y=0 or 1)
were formerly used to call certain areas in the Republic of Ireland
from Britain: these are now used only from Northern Ireland. As long
as this allocation remains, there can be no UK area codes of this form
and thus 03 000 can be used. This code cannot be called from abroad,
though an apparent glitch in the system means it can be dialled from
Northern Ireland by dialling a particular area code and then "getting
out" of that area.]

=========
J a p a n
=========

0990 ...

=====================
N e t h e r l a n d s
=====================

06-9 xx...
06-321 xx...
06-8 xx...        (3 to 40ct/min)

Peter Knoppers:

"Other codes (such as 06-9) precede special tariff calls (similar to 900
in the US). The highest special rate is (currently) DFL 0.50 / minute."

=====================
N e w   Z e a l a n d
=====================

0900 xxxxx

Ben Kinchant:

"The 0900 service has only been round for about 2 years so there
is not that much on it yet."

=========================
N o r t h   A m e r i c a
=========================

1 900 nxx xxxx    (various rates, depending on provider)
1 (npa) 976 xxxx  (in many area codes, connected through regional telco;
                   in some areas, the call requires the area code where
                   depending on the intra-area dialing used)

(other exchange prefixes within area codes such as 540, 720 or 915
are used for other pay services such as group chat, other types of
recorded messages, etc. These vary depending on the area code within
North America, and not all regions in North America have these.)

===========
S w e d e n
===========

071 x xxxxx

Dan Sahlin:

"The "900"-numbers in Sweden all start with 071.
The charges are related to the next digit, as follows.

code       SEK/minute
0712xxxxx     3,65
0713xxxxx     4,90
0714xxxxx     6,90
0715xxxxx     9,90
0716xxxxx    12,50
0717xxxxx    15,30
0719xx       varying fees, cannot be dialled directly but needs operator

Numbers starting with 0713-0717 can only be dialled from phones
connected to AXE exchanges. At present about half of all phones in
Sweden connected to such exchanges.

Another special toll number is domestic number information: 07975
(6,90 SEK/minute)."


===========================
U n i t e d   K i n g d o m
===========================

0077 xxx xxx   rarely used
0836 4xx xxx   (all other 0836 for mobile phones)
0839 xxx xxx   Mercury services
0861 xxx xxx
0881 xxx xxx   Mercury services
0898 xxx xxx   BT services

0066 xxx xxx


Deryck Fay:

"0066 xxx xxx  this is charged at roughly 1/4 the rate of the
               other six codes"

"Only numbers of the form 0836 4xxxxx are premium rate: others in
the 0836 sequence are cellular phones. However, *all* 0836 numbers
can be called from Ireland, whereas the other premium rate codes
are blocked."

J. Philip Miller:

"Rate seems to be uniform as 34p per minute cheap rate,
45p at all other times."

Gordon Grant:

"...I use Mercury as my LD carrier and their current price lists
the following.

                                        08:00-18:00   Other times
                                          Mon-Fri     & Holidays
0881 - Mercury information services        33.04         21.70
0839 - Mercury information services        38.30         28.70
0898 - BT information services             39.00         29.44

It also lists 0836 as Mobile Telephones with the note (my emphasis):
  These tariffs apply for calls to Vodafone mobile phones. Cheaper
  tariffs *MAY* apply to Vodaphone operators and messaging services.

The tariffs quoted are:

0831/0836 - Vodaphone                      32.90         21.90

All prices in pence per minute."

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                              Contributors
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Thanks go to the following who read TELECOM Digest and have
contributed to the preceding information:

* Paolo Bellutta  ([e-mail])
* Warren Burstein  ([e-mail])
* Deryck Fay  ([e-mail])
* Mickey Ferguson  (SCRVM2.vnet.ibm.com!FERGUSOM)
* Olivier Giffard  ([e-mail], [e-mail], [e-mail])
* Jim Gottlieb, Info Connections, Tokyo  ([e-mail])
* Gordon Grant  ([e-mail])
* haa  (zen.cs.hut.fi!haa)
* Kauto Huopio OH5LFM  ([e-mail])
* Brendan Jones  ([e-mail])
* Ben Kinchant  ([e-mail])
* Michael Klein  (gatech.edu!blsouth!klein)
* Peter Knoppers  (duteca.et.tudelft.nl!knop)
* Charlie Lear  (cavebbs.gen.nz!clear)
* Robert Lindh  (ericom.ericsson.se!uucp!eos.ericsson.se!Robert.Lindh)
* J. Philip Miller ([e-mail])
* Ralph 'Hairy' Moonen  (attbl!hvlpa!rmoonen)
* Colum Mylod at ORACLE Europe  (nl.oracle.com!cmylod)
* Ian Phillipps  ([e-mail])
* Lars Poulsen, SMTS Software Engineer CMC Rockwell  ([e-mail])
* Dan Sahlin  ([e-mail])
* Allan G. Schrum  (gatech.edu!rdream!ags)
* Wolfi Slany  ([e-mail])
* Jim Smithson  ([e-mail])
* David Wilson, Dept Comp Sci, Uni of Wollongong  ([e-mail])

Any further correspondence, updates, etc. regarding this list should
be sent to [e-mail]; failing that address, please contact
TELECOM Digest or check for new e-mail addresses for David Leibold.

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