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NHSCharter
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1994-02-10
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The NHS *staff* Charter!
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We have already had the Patient's Charter, so now it's the turn of the NHS
staff! I don't know where this piece first appeared, but it is credited to
one Malcolm Elliot, a consultant radiologist in the West Midlands.
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It is the governments's wish that all staff should find their work
pleasurable, fulfilling and rewarding. To this end, certain measures will be
implemented so that in future, patients will not interfere with the smooth
running of GP surgeries, hospital departments or wards.
1) All patients will have short, easily pronounceable surnames to which
they will respond instantly when called.
2) They will attend for appointments at precisely the time requested,
instead of arriving half and hour early or later and then complaining if
not seen instantly.
3) They will give a simple, clear history, making the diagnosis obvious.
4) All patients to be examined will be freshly bathed or showered and will
weigh not more than 14 stone (89kg).
5) Patients may not bleed, vomit or deposit any unmentionable excrement on
NHS premises.
6) They will be able to climb unaided on and off the examination couch and
will present unequivocal signs.
7) Patients will no longer require doctors to peer into unsavoury
fundamental orifices and where they fail to conform to this guideline it
is acceptable to insert red hot or ice cold endoscopes into delicate
areas of their anatomy.
8) At the conclusion of an appointment, patients will thanks all staff
effusively, handing round Milk Tray (or, preferably, more expensive
sweetmeats), bow low and then walk out backwards smiling all the while.
9) Patients will consider themselves cured at their first attendance and
will not be permitted to return with similar symptoms for a period of at
least two years.
10) To ensure the smooth implementation of this Charter it is proposed that
additional staff, trained to educate patients in their new responsibilities,
will be recruited.
Inevitably, there will be some small hiccups at first but it is anticipated
that these will be easily resolved by the free and liberal distribution of
gripe water, a sample* of which is enclosed with this document.
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