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- What to do if you find a new virus...
-
- If a new virus appears, F-PROT may miss it, or report it either as a "New
- variant of ..." or "Possibly a new variant of ...". In this case we may
- not have a copy of the virus, but would of course appreciate receiving it.
-
- The same applies to false alarms - despite our precautions they may
- occasionally appear, but we always try to correct them as soon as
- possible. This is particularly important for false alarms generated by
- Secure scan, but we also try to fix any false alarms created by the
- heuristic scanner.
-
- There are several methods that can be used to send files to us:
-
- 1) The best method involves anonymous FTP to ftp.complex.is, and putting the
- files in the /incoming directory. JUST DO NOT FORGET TO UPLOAD THE
- FILES IN BINARY MODE! This directory is write-only, but for added
- security the files may be encrypted. We recommend PGP 2.3 (or later)
- (see public key below), but PKZIP or ARJ encryption is probably
- sufficient, provided the password is sent via a more secure route -
- such as by fax. If you use FTP, please don't use an "obvious" name
- such as NEWVIR.ZIP - although we download the files regularly, there is
- always a chance of a new upload overwriting an earlier one - in
- particular as you cannot check which files are in the directory.
-
- NOTE: If using PGP, please do not use the personal keys of Fridrik
- Skulason or Vesselin Bontchev - use the public key of Frisk Software
- International (included below)
-
- 2) The files may also be E-mailed to our Internet address (f-prot@complex.is)
- after they have been converted from binary to printable form. XXencode
- is recommended, but UUencode will usually work. BtoA, BinHex and
- MIME-encoded files are accepted, but due to the extra work involved in
- handling them we appreciate if you could avoid those formats.
-
- You can also use PGP with the -A switch to create a file that can be
- sent by E-mail.
-
- 3) A slower method is to mail us (or one of the distributors of the
- commercial version) a diskette with the virus. Ordinary mail may take
- up to two weeks to arrive, so if time is critical we recommend DHL.
- However, do not use Emery Worldwide or any other company that sends
- the package accompanied with an air way bill. Also, do not include a
- bill - even one that says "computer disk, value $1". If you do, the
- package may get stuck in customs here in Iceland for days. We
- consider viruses to have no value....please don't put a price on them.
-
- Boot sector viruses create a special problem. The best way is to mail the
- actual diskette, but a TELEDISK image will usually do. In an emergency,
- you can send us a boot sector image or a hex dump of the boot sector.
-
- -----BEGIN PGP PUBLIC KEY BLOCK-----
- Version: 2.6.1
-
- mQCNAzB5FuQAAAEEANEYaHUd4AiNeu6GnVKOL3ykBvUMrm4E4CeAUO7VF2Uw3V5p
- 5vTTiUQlfqmZyE02Z9TtxOIxITOz0wMN7nevIQyhc+3NeT47rOttwMf95RRvV47L
- H9BvmtRPbjLWrx82kP+azn/srsim861y2LsGU/C0w8Tx8pOMLuh8c/eece0pAAUR
- tDBGUklTSyBTb2Z0d2FyZSBJbnRlcm5hdGlvbmFsIDxmLXByb3RAY29tcGxleC5p
- cz6JAJUDBRAweTpOba58jFBlz8MBAbBUA/9wetMKqa5P91drzjCuBT7ZLo11+ajt
- PZSZcjc5sWZADfhAsHa7/ktll0x4CEc75PWYyxSpi3g3/O3o2RxZH8jzAmcgYibM
- ctuvdoT24FZmLqrex9IDzOwQq96JO1Ctko3tlMtDM2ga5KYpp/5hvfGY3JufrNvC
- aojnygq6hckeJokAlQMFEDB5OeHofHP3nnHtKQEBCBMD/2Ln14un+BtyFy9FeFwn
- zgxLmzvKSjQqMJ3phPWOiTeWdnkbVdDnIo2RUYQC9E5RKGsN94jfd3ENn6Gptolt
- wYA3SYQH2uohYyXndZCpk7XZIuzGse58U5fHgPW1rD2MUYyNSFh9PfhaC/mWasF2
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- iTK5gVvZa6LYrGr55Psk0OJyh5jpfyemK36W2pFik5bBJ3KmdzvvggfCsndnztBk
- alAHqs+nnd39t/edbuwfD934Bqo50aT99kk=
- =Ry1v
- -----END PGP PUBLIC KEY BLOCK-----
-