ST-Computer Leser-CD 1999 January/STC_CD_01_1999.iso/online/coma470/english/handbook/0content.txt

Text File | 2000-01-08 | 16KB | 465 lines

Some words about us!

Softbear has been programming for ATARI users since 1990 and for
ATARI users since 1995. We have always tried very hard to be
user friendly and to maintain customer satisfaction. Our Hotline
is available for registered users at all times, in fact it is best
to phone at weekends (think of your cost) as I have to do a normal
job during the week! Unless you order more or tell your friends,
then I can give up my day job!!! We have always welcomed little
challenges and problems sent to us by our customers to alter or
re-design CoMa to fit their own requirements. For this we thank
them, as CoMa is what it is today, a fully integrated managment
system due to their promptings. We have also always tried our best
to fit CoMa to individual modems as required.

We hope you will continue to give us ideas and problems!

Foreword

Congratulations on deciding to buy a product from Softbear for
your ATARI computer, with this you will learn to handle your
correspondence safely and quickly via a fax modem.

CoMa also has the ability to change your computer into an
answering machine if you are in possession of a voice modem. CoMa
voice will automatically switch between voice and fax.

For all data transfer users CoMa offers a mailbox as well. This
gives full remote access, plus transmission and reception of data.
It also allows use as a mini-mailbox. Further information is given
in the chapter "The mailbox".

This software was originally developed for ATARI, and is a market
leader for those users. The programme is constantly updated and
offers a great deal of future potential.

CoMa capabilities

Fax service (CoMa)
* fax programme for use with class 2 and class 2.0 modem
* online display of incoming fax
* on-screen display of fax transmission information
* polling function (receive) with modem class 2.0 limited with class 2
* time delayed fax transmission possibility
* reading of IMG and ASCII-files
* up to 4 different graphic header and footer displays
* Preferences for zone, company and time

Mailbox (CoMa)
* An integrated Z-modem protocol for easy use.
* A supervisor password with access to the hole harddisk
* A guest password with access to one folder
* A friend password with access to another folder
* The terminal-window allows you to connect to any other mailbox or to configure
   your modem by AT commands

Voice service (CoMa Voice)
* Up to 9 time selectable answering texts available
* Up to 7 answering texts available for remote use via PIN
* remote polling
* call transfer
* remote changing of answering texts

Extension of CoMa Professional
* polling, also sending (for class 2.0 modem or new modem with Rockwell
chipset)
* Fax-on-demand for unlimited folders with up to 100 fax pages per
folder
* Voice-on-demand for unlimited answering folders available
for digital lines, which can contain up to 100 answering texts
each.
* Different time dependent announcements for up to ten MSN (ISDN only)
* unlimited personalised access for the mailbox

This handbook contains all the advice necessary to
install the programme.

We assume that you are fairly confident using your ATARI, and
words like mouse click, dialogue box, window or menu panel are
familiar to you, if not, get out that handbook of your ATARI, sweep
the dust away, and start reading it.

Hotline of SOFTBEAR GbR

If you really get stuck you can contact us, here are the telephone
numbers

Questions for handbook and programme developement
004930-685 98 007 (Voice) and 004930-685 83 52 (Fax)

Questions for programme developement and error
reports, 004930-62709-466 (Voice) and 004930-62709-459 (Fax). A CoMa
testsystem is available under 004930-62709-573

You can get us after 18.00 and at weekends as well, as we said
before. It is possible that you may have to try several times if
you want a conversation. However, you could try leaving a message
when prompted or any other service that CoMa offers as this will
be available, and you can find out what CoMa really does for you!

Mailbox of SOFTBEAR GbR

The phone number  004930-62 70 94 59 takes you into the
Softbear mailbox. You will find a selection of programmes and data
which might be of interest for the use of CoMa. You will always
find the most up to date version of CoMa here and you can leave
messages.

Should you encounter problems with CoMa while using it, or have
sudden brainwaves and ideas you want to tell us about, please do
not hesitate to contact us, and we will do our best to accommodate
your problem, brainwaves may take a while longer and will have to
fit in with our companies philosophy, I am not going to tell you
what that philosophy is, but it does not include killing whales.
Wales is a different subject!

E-Mail and Homepage of SOFTBEAR GbR

You can get us by E-mail, via our mailbox in which you can leave
E-mail either online or by:

[e-mail]     for problems about the programme
Konzeck@ThePentagon          for problems about the distributor



The homepage of Softbear can be found under following address on the Internet:

http://www.ThePentagon.com/SOFTBAER

The prices

Please note that we distribute our product as shareware on
purpose. This way you can try out the product prior to purchase
and ensure that your modem is compatible. If the voice partition
of your modem does not work in share ware then it will not work
after registration either. However, all is not lost. There is an
inbuilt test programme. The best course of action at this stage is
to call us. We do not promise a rapid solution as miracles
sometimes take a little time, but we have provided them before!

Every land except UK

To get your registration key the following prices apply

*DM   69,-  CoMa Standard
*DM  119,-  CoMa Voice
*DM  199,-  CoMa Professional
*DM   50,-  Upgrade CoMa Standard to Voice
*DM   80,-  Upgrade CoMa Voice to Professional
*DM  130,-  Upgrade CoMa Standard to CoMa Professional

*DM   30,-  Updatekey


Please send a eurocheque for the required amount, made payable to
Hans-Joachim Konzeck (not SOFTBEAR!!!) or send the money to our
bank account:

H. J. Konzeck  (mention: not SOFTBEAR!!!)
Bank           : Postbank Berlin
BLZ            : 100 100 10
account no.    : 1964-103

It can take up to 2 weeks until we get the money So please pay
patience!.

For the UK all prices in english pounds

*   44,00  CoMa Standard
*   69,00  CoMa Voice
*   99,00  CoMa Professional
*   25,00  Upgrade CoMa Standard to Voice
*   30,00  Upgrade CoMa Voice to Professional
*   55,00  Upgrade CoMa Standard to CoMa Professional
*   15,00  Updatekey


Please send a cheque for the required amount, made payable to
Inge Melville,
Distributor UK

Inge Melville 7 Prospect Place Saffron Walden, Essex CB11 3AB
telephone: [phone]

If you want to pay with MasterCard/EUROCARD please send us the creditcard
information on a secure way!

Now we wish you lots of fun whilst working with CoMa and always a
"good connection". And again, use the opportunity to try out the
shareversion to get to know all the functions of the programme!

Berlin in july 1997

the SOFTBAER  Team




Parameter/Adjustements


1.0 General

Here you find some information about specific functions of this
programme.

1.1 HSModem

On an ATARI you have to install HSModem to fix the problem with the serial
port. The TOS still does not work properly! You should read it befor
installing HSModem. It tells you all about the drivers for the ATARI.


1.2 Hardware requirements

Information about requirements for the use of CoMa on "hardware".

1.3 Connection between modem and computer

In order for data transmission to function properly  we describe
the correct wiring connections.

1.4 Shareware of CoMa

Shareware means you can copy this programme but have to register
it for regular use. The advantages are described here.

1.5 safety copy and registration

You like CoMa and would like to have an unlimited version.  We tell you how
to get it and your update key as well.
We tell you the advantage of using CoMa as APP and tell you
what you have to mention by using it as ACC!


1.6 Adjustment of Parameter for CoMa

CoMa has been developed according to the "plug & play" principle,
it should work with all modems who understand standard class 2 or
2.0 without problems. But there are still some adjustements for
one or the other version of modem type necessary sometimes. This
chapter explains  what adjustments may be needed.

1.7 Parameter General

As the name suggests, general parameters to fit your modem are
adjusted in this dialogue box.

1.8 Parameter "Fax"

If there are problems with the fax service the necessary
adjustments can be made in this dialogue box.

1.9 Parameter "Images"

If you want to give your fax pages (created with the text editor
of CoMa) a professional immage you will find out here how to do
this.

1.10 Adjusting the zone and telephone company

You can use different phone-companies at different times for different zones.

1.11 Adjustment of the monitor display

This function increases the readability of a fax page on a small
monitor (14").


Working with the fax The main dialogue box and working in fax mode
is explained here..

2.0 Maindialogue box in overview

If you want to know in key words which button triggers which
action this is the place to look.

2.1 Fax-Preview window

Here you find out everything about the preview-windows for display
of fax pages.

2.2 The Editor

CoMa has its own texteditor for short fax messages. You find out
everything about the wildcard and formation possibilities here.

2.3 select button "Load"

CoMa can read various files and prepare them for fax service.
Which ones and conditions for use can be found here..

2.4 select button "send"

To find out what is sent and how it is sent read this, it is very
important.

2.5 "Send Folder"-button

Sometimes preview-windows are not sufficient, or you want to send
a lot of fax-pages without using the preview windows.

2.6 Voicemode and Receive (manual and automatic receive)

These two functions are available for  manual reception. There are
some important differences in the kind of manual reception which
are explained here. You also receive some practical tips for
manual and automatic reception. This is a very useful chapter if
you only have one telephone line and no voice modem.

2.7 Administration of fax numbers

Do you get bored by administration? This chapter tells you how
CoMa will do it for you!

2.8 Fax jobs

Serial jobs and Fax jobs are explained here. For reasons of
economy one will find it useful to make best use of cheaper tarrif
times for fax mailing. If you want to save money read this. If you
don`t please send it to me.

2.9 "Calls"-list

All incoming calls and outgoing faxes are administrated in their
own file and displayed in a special window. Here you find out how
to read and evaluate the list.

2.10 Dial Only

CoMa does not only do fax but you can use your modem as a dialling
machine as well.

2.11 Polling

Modern modems not only receive and send fax but can also call up
fax. A number of companies and institutions offers a fax polling
service. The conditions for fax polling are explained in this
chapter.

The answering machine of CoMa Voice and CoMa Professional These
two extensions turn your computer into a real communication
genius. The extent of the functions beats everything offered in
normal appliances on the market.

3.0 The voice part (overview)

A short overview with which functions of CoMa Voice ie CoMa
Professional are fitted.

3.1 system conditions

Some technical pre-conditions are necessary to enable the
installation of answering machine, fax-on-demand and voice-on-
demand. This is described here.

3.2 Upgrade-Registration

If you already have a registered CoMa version you only need an
upgrade registration

3.3 Parameter Voice

The use of the voice part without problems  necessitates a few
adjustements because there are many different modems with
unstandardised activation around. We explain very clearly here
which parameters are available in order for you to avoid breaking
out in sweat.

3.4 Parameter convert sound

CoMa is able to convert AIFF and WAVE sound-files into the ZyXEL
and Cybermod file format

3.5 Specialities of the recommended modems

This chapter  shows the most important adjustements for the five
modem types we tested. We also explain a bit the hardware
deficiencies of the various appliances and give you tips for the
selection of the matching modem.

3.6 Record and replay of messages

This chapter explains how to record messages . We also tell you
which messages you should record for remote call and where these
files belong. You will find out how to test replay the messages
here as well.

3.7 Parameter messages

After you have recorded the system messages you can start to
record the time delayed message texts and adjust the paths for
this. The personalised messages are also defined in the dialogue
box "messages". We also introduce you to the extensions of CoMa
Professional for First Level and Second Level Messages here.

3.8 Replay of calls (The calls list)

For calls to be able to be accessed to quickly they are
administered in a calls list just like incoming fax and data
calls.

3.9 Remote calling

The functions of the remote call are quite extensive. You find all
necessary information here to get used to it


The Mailbox CoMa contains a mailbox with which you have access to
your data via a modem from all over the world. You can also issue
limited access possibilities in the standard version for two
groups of users to access information. Full information is given
here.

4.0 The Mailbox (overview)

A small overview of structure and function of this part of the
communication manager.

4.1 Installation of mailbox

Before using this function there are some things to be adjusted
under preferences, especially the passwords have to be carefully
selected. We accept no liability for damage to your data caused by
access by other users.

4.2 Tips for the send modem

For login to function we give you some tips from our experience.

4.3 Commands of the mailbox

There is no user surface in the mailbox, all actions are called
with key commands, similar as for computers with DOS in bygone
times. What kind of cammonds there are is described here.

4.4 Three ways to login to the mailbox

Not every modem enables you to automatic login. For those
appliances especially we built some back doors if the cata-
calling-tone is not sent.

4.5 Extension of Mailbox in CoMa Professional

We have provided for an unlimited number of passwords for the
establishment of personalised access in CoMa Professional. How
this functions is described.

4.6 The Terminal programme in CoMa

If you want to configure your modem or to connect to a mailbox you
need a terminal programm. Why don½you use the inbuildt terminal of
CoMa?

Troubleshooting

Important information if a problem appears.

Only for expert use

This chapter shows you the initstrings that are sent to the modem at
the beginning of a transmission. You can edit these strings but be
carefull, you should realy know what you do here!