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FURORE.DOC
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Text File
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1995-01-11
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4KB
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96 lines
0660103030566
9[....................................................]
Ç
àST-Ferment,adeveloperwrites..Ç
äSir,
Thegeneralflippancyandinaccuracyofagreatmanyofyour
softwareandhardwarereviewsishistoricallyknownandwell
documented,andhasbeenacceptedasanoccupationalhazardbythe
majorityofdevelopersontheSTassuch..
Howeveryourmostrecentmissiveontheallegedlylife-threatening
propertiesoftheHugeMetalBox(™)replacementtowercasinginthe
OctoberissueofST-Fermentisunfortunatelymorethanour
patiencecanstand..
Wewouldthereforetakethisopportunitytotakeissuewithsome
ofthepointsraisedinyourso-called'review'ofourproduct..
1)Theopeningcommentthatitwas"Apig-uglypieceofshit."
-Wefeelthatthiswassubjectiveandunfair,andreflectedbadly
ontheoverallbuildqualityoftheproduct..
2)Itwassaidthatthe"Hugemassofmetalemitteddeadlygamma
raysthatbroughtdownaircraftwithinafifteenmileradius."-
Thisbroughtaboutanoverloadofourtechnicalsupportfacility
astheywerebombardedwiththousandsofcallsfromdeeplyworried
customers..Also,manypotentialpurchasersformedavigiloutside
ouroffices,holdingupcrudelypaintedplacardsblamingan
earlierversionoftheHugeMetalBox(™)forthefatalcrashat
Lockerbiesomeyearsago..Wethinkthatmanyprospective
purchaserswereactivelyputoffourchoiceofreplacementSTcase
asaresult..
3)Yourremarksregardinginstallationwhichwentthus,"A
hideouslycomplicatedmassofmetalandcables,andoldpartsfrom
disusednuclearreactors,whichifhandledincorrectly,could
severyourleftthumbintheblinkofaneye.."
-Thiscontradictstheactualeaseinwhichthiscasingcanbe
used..No-onetoourknowledgehasyetlostanypartoftheirbody
inusingoneofourproducts,evencontrarytotheinstructions
suppliedwiththeproduct..
4)Finally,theclosingcommentthat"Thisproductissuitablefor
thosepeoplewhogoaroundwithsellotapeholdingtheirspectacles
together,tokeeptheircopieson'TrainspottersMonthly'ina
neatpile.."reflectsunfavourablyonourcustomerbase..Our
customerscomeinallshapesandsizes,andpurchaseourproducts
regardlessofage,gender,orsexualorientation,andwefeelthis
remarkisinnacurateandunfair,andshouldbewithdrawnatonce..
Generally,arapidapologyandcompleteretractionofthe
offendingreviewinquestionisrequestedfromyou,otherwisea
legalsolutionmayhavetobefound..
YoursBummed-off,
KarlBrunt-SolubleSystemsInc..
üAnEditorwrites..
Hiit'sTrentyhere,
Oops,we'vegoneanddoneitagain,haven'twe!!
Slappedwristsandbedearlywithoutanysuppertothejournoin
question,whohassincebeenkickedoffST-Ferment,andpromoted
toworkonthe'Edge'magazine-Thatis,ifthatlotupthere
actuallydoanywork!!(Trenty'slittlejoke!)
AnywayKarl,we'reverysorryaboutthecommentsmadeinour
review,andwewouldsaythattheoldflippantstyle,which
allowedinaccuraciesofthesortthatdistressedyoutocreepin,
isnowhistory..ThisisanewlookST-Ferment,whereafactual
andseriousapproachtoproductreviewsisnowpolicy,andour
justlyfamoussenseofhumourwon'tinterferewiththesmooth
runningofthereviewprocess..Youmayhavegotafeelingof
deja-vuatthispoint,becauseIseemtorememberwriting
somethingverylikethisparagraphlastmonthaswell,and
probablyintheissuebeforethat,assomedeveloperorother
roastedourballsoveraslowfireaboutourreviewsending
completelythewrongmessagetothereaders..Againbecausesaid
reviewconsistedofloadsofstrangeremarks,andlittleactual
factualreview..
Anyway,we'llgetitrightoneday,I'msure..
LoveandKisses
Trenty..