Day 071 - 11 Jan 95 - Page 19

     
     1        opportunity of looking into the matters raised in your
     2        letter of 26th September.  You have met the new manager
     3        Stacey Stump and he will be contacting you again and will
     4        handle the day-to-day issues."  Then at the bottom of the
     5        page: "I am informed by Stacey Stump that environment/index.html">litter patrols
     6        are being undertaken every 15 minutes and there is little
     7        further that we can reasonably do in controlling environment/index.html">litter
     8        thrown by a few inconsiderate customers.  It was very
     9        evident during my visit that, although there was no
    10        McDonald's environment/index.html">litter in the area, there was a considerable
    11        amount from other sources."
    12
    13        I have already ask you and you have told us about the
    14        extent to which McDonald's picks up other people's
    15        rubbish.  What I would ask you about this is two things.
    16        Did you meet Dr. Taylor at about this time, do you think?
    17        A.  Yes, I did.
    18
    19   Q.   What sort of a relationship did you forge or manage to
    20        forge with Dr. Taylor?
         A.  It was a very good relationship.  We could openly speak
    22        about any matter that he had a grievance about, and I could
    23        try to come up with solutions.  I also informed him that
    24        I have an open line to the restaurant and if he or any
    25        other resident wanted to complain or they wanted to contact
    26        me about any of those matters, then they were free to do so
    27        at any time.
    28
    29   Q.   So far as Dr. Taylor and his association, the Royal
    30        Hospital Ward Residents Association, are concerned, how has
    31        that turned out in practice as at 11th January 1995?
    32        A.  The relationship seems to be fine.  There is a range of
    33        issues that are brought up and any issues that are brought
    34        up have been out of my control; it has been an issue that
    35        is not related to the operation of the restaurant.
    36
    37   Q.   So far as you are concerned, your perception only, do you
    38        think you have succeeded in alaying Dr. Taylor and his
    39        associations and concerns about environment/index.html">litter as far as you can or
    40        not?
         A.  I believe so, yes.
    42
    43   Q.   Did you see or did Mr. Cobden come and see you at about
    44        this time in relation to the environment/index.html">litter question, do you
    45        remember?
    46        A.  Yes, he came with four other people from the Head
    47        Office.
    48
    49   Q.   Four other people?
    50        A.  Yes. 
    51 
    52   Q.   Of what sort of status? 
    53        A.  They were from different departments.  There was
    54        somebody from the equipment department and somebody from
    55        the construction department.  I am not sure what the other
    56        person did, but it was matters relating to equipment and
    57        construction.
    58
    59   Q.   We need not be mealy mouthed about it; that was because
    60        there was also a concern about the emission of smells from