Day 072 - 12 Jan 95 - Page 17
1
2 Q. You said up to six people working in the dining area?
3 A. Yes, it can range from one person on quiet times along
4 with the lobby host up to six, possibly seven, people on a
5 busy period.
6
7 Q. So one person plus the lobby host during quiet times?
8 A. Yes.
9
10 Q. How much of the day would that be for?
11 A. Well, it would depend on the time of year on how busy
12 the restaurant was. This would generally happen at
13 night-times when we are quieter or in periods of what we
14 would call low volume, low sales, in February/March when
15 the sales are lower.
16
17 Q. In February and March?
18 A. But not right through the day.
19
20 Q. What times during the day are considered to be the quiet
21 periods when there would likely to be only one person and
22 the lobby host?
23 A. Well, this would depend on the sales. It is assessed
24 by sales. So, we would say for X amount of hundred pounds
25 we would need X amount of people on the dining area. So,
26 obviously, through different days, through different times
27 of the year, the sales would be different.
28
29 Q. Yes, but I mean obviously you do not know what sales are
30 going to be when you start the day; you have got a
31 prediction?
32 A. We have quite an accurate projection which would
33 probably be within five per cent. We base that on last
34 year's sales and the current period sales.
35
36 Q. So when are your projected quiet periods of the day? When
37 do you only schedule one or two workers to be in the dining
38 area?
39 A. When our low sales -- I could not tell you the exact
40 times because it would depend on the time of the year and
41 on which day it was.
42
43 Q. Say, for example, this time of year, next week, or
44 something like that?
45 A. Well, I would know in the morning, we have quite a
46 quiet period and that would be probably up to 11/12
47 o'clock.
48
49 Q. From when you open, from, say, 7.00 until 11.00/12.00?
50 A. Yes, and after approximately 6 o'clock at a rough
51 estimate. I would have to look at the figures to ......
52
53 Q. After 6 o'clock at night. Right. What about during the
54 afternoon after, say, the lunch-time rush but before the, I
55 do not know, is there some kind of rush at tea-time?
56 A. They have a lunch-time, lunch-time rush, yes.
57
58 Q. Which extends from?
59 A. From 12.00 through to 3 o'clock.
60