Day 152 - 11 Jul 95 - Page 24

     
     1        Floor Manager?
     2        A.  I do not recall any instances of that.  Certainly in
     3        terms of ensuring -- because a Floor Managers'
     4        responsibility or principal responsibilities were in the
     5        sort of area running within a particular shift, so they
     6        would be in charge of a grill area, or a grill team or a
     7        front counter team, I would certainly be looking for people
     8        skills, corrective coaching and training skills and perhaps
     9         -- well, in my opinion, the best way to do that is via
    10        working through training squad, first of all, rather than
    11        running a whole area.  In my recollection -- certainly when
    12        I was a Manager every person who became a Floor Manager
    13        went through training squad first.  So, there was a sense
    14        of promotion and achievement as you progressed.
    15
    16   Q.   Right.  Would there have to be a crew person for a certain
    17        length of time before they could be in the training squad?
    18        A.  Again, no, not to my recollection.  Again, trying to
    19        recall, I am pretty sure again that I had people of varying
    20        abilities -- sorry, of varying lengths of time with me.
         Some progressed very quickly, had a very relaxed,
    22        well-balanced personality, could put people at their ease,
    23        and there were people who had been working for years and
    24        years at the store but just would not (and probably never
    25        have) made good training people.  So, there has never been
    26        after six months when I was Manager that you would be
    27        eligible to become ------
    28
    29   Q.   But would anybody be likely to be made one of the training
    30        squad people if they had been there for less than three
    31        months or something like that?
    32        A.  Again, I would think it probably unlikely that someone
    33        would have gained enough experience in the restaurant to
    34        warrant it.  It is down to the individual but, in my
    35        experience, I do not think I have come across anybody who
    36        has done it in three months.  I think I would be looking
    37        for a slightly longer look at the person concerned before
    38        willing to put them into such an area of responsibility.
    39
    40   Q.   Then, presumably, you would also want them to be in the
         training squad for sometime before promoting them to being
    42        a Floor Manager?
    43        A.  Again to ensure that they had learned enough and that
    44        they had the necessary skills to move on to, sort of,
    45        greater levels of responsibility, I would expect them to
    46        spend sometime as training squad, yes.
    47
    48   MR. JUSTICE BELL:  Do you want to take the break there and in
    49        any event you can then take stock of what further
    50        cross-examination ----- 
    51 
    52   MS. STEEL:  I do not think there is very much left. 
    53
    54   MR. JUSTICE BELL:  That is what I wondered and wonder,
    55        therefore, if we took the break now you could include in it
    56        the usual break that you have when you have more or less
    57        got to the end and just want to check that you have.
    58
    59   MS. STEEL:  Yes, OK, if we could just have 10 minutes?
    60