Day 247 - 10 May 96 - Page 07
1 Q. Yes, that is right.
2 A. This one only goes to 12.
3
4 MR. RAMPTON: It actually has "supplemental" on the back of it,
5 "Defendants' Supplemental List".
6
7 MR. JUSTICE BELL: That is not the same bundle. Mine does not
8 have many documents in at all.
9
10 MR. RAMPTON: Does your Lordship have any tabs?
11
12 MR. JUSTICE BELL: Only the ones I have put in myself.
13
14 MS. STEEL: I have not got tabs in mine either, but I call them
15 tabs because it is easier. It is document number 14.
16
17 MR. RAMPTON: It has a "14" in a circle in the top right-hand
18 corner.
19 A. OK. It starts with "McNews"?
20
21 MS. STEEL: That is right. Your newsletter July-August 1994?
22 A. OK.
23
24 Q. Have you seen this one before?
25 A. I am sure I have. Again, I could not quote you
26 verbatim what was in it but I am sure I have seen it.
27
28 Q. If you turn to page 3 of that document, it is referring to
29 a culture audit and the results of the culture audit. Have
30 you seen that culture audit?
31 A. I think I have probably seen a summary; I am not sure
32 I have seen the entire document.
33
34 Q. In the second paragraph it explains what the culture audit
35 was. It says:
36
37 "Questionnaires were sent out to some" -- I do not know
38 what that is -- "and researchers held interviews right
39 across the business asking you to define the culture as you
40 experience it. The objective of the culture audit was to
41 find out how the current culture compares with the ideal
42 culture that senior management has defined which will best
43 support our mission, goals and strategies."
44
45 Then it says:
46
47 "The results were classified under 6 dimensions of culture
48 as follows."
49
50 It quotes that in the audit somebody said that a manager in
51 a restaurant would never take a break. You might sit down
52 for 10 minutes to eat your lunch but you would do some
53 paperwork at the same time.
54
55 Would you accept that that generally reflects the culture
56 at McDonald's, that people are constantly working and do
57 not really stop to take a break?
58 A. I would accept that, as it says here, someone said
59 that. Whether it reflects the entirety of McDonald's, no,
60 absolutely not.