As there are many different versions of UNIX running on many different platforms, it is very likely that your system has certain characteristics that we cannot address in this manual. Therefore, if you've followed all of the steps above and Sapphire/Web still isn't working, we recommend that you consult your system administrator first-no one knows your system like your sysadmin. If your sysadmin is unable to find a quick solution to your problem, our Technical Support Staff would be happy to assist you. Consult page xiv of this manual for details.