Our Key Objectives To provide access to the Internet with superior service. Positioned as a high quality, technologically advanced Internet service provider, prices will be set accordingly. To promote market growth through continued education of potential clients, both corporate and consumer, through seminars, editorial contributions and trade shows. To conduct ongoing market research and identify changing market and environmental conditions, and to monitor changes which will be significant to market growth. To offer access to small communities, nationwide, through a cooperative of authorized partners within these communities, offering the service via local access to the netROVER backbone. Customer Service Our mandate is to provide a powerful, fast, nationwide Internet network with a strong importance placed on high throughput, reliability and performance. CISCO and SunSPARC technology are employed at the corporate point-of-presence (POP) in Toronto, Ontario. We offer a 24 hour / 7 day a week customer service center for support issues. Customer to line ratios are maintained to achieve a "less than 1 busy signal" hit per attempt. This is roughly at 10 to 1. Software controlled, intelligent 28.8 bps V.34 and 33.6 bps modems are configured for maximum reliability and access. Our Mission To maintain our status as a premium service provider, by : Offering corporate grade Internet service Providing critical solution at all levels with fault tolerant systems. Providing a pre-configured software solution. Maintaining customer sensitive administrative and support procedures. Providing both Internet and phone support, province wise. Why use Internet? Emerging as third business communications tool, behind phone and fax Establish a closer working relationship with customers, suppliers or business associates Obtain assistance and guidance from others having like intersets Keep up to date with financial information Market research and serveys Sending or receiving files, such as downloading the latest beta release from a software developer If you want to do some shopping, you can look at catalogues made available on the internet If you are planning a trip, get the travel information and make reservations through the Internet Look at universities for your son or daughter Browse through reviews of books or movies Just for fun